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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,862 reviews
5 Stars
1,296
4 Stars
192
3 Stars
55
2 Stars
55
1 Star
264
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
Why did LG Discontinue this model?
on November 17, 2022
Posted by: DanDiego
from San Diego, CA
4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel is one of the best user experiences for a washer/dryer. LG discontinued it and no replacement type from LG or any other manufacturer. Too bad!
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: greatgatsby1057
from Pottstown, PA
Verified Purchase:Yes
Looks good, great capacity but the uneven load mode would go off constantly. Laundry would take hours do to refilling water and reshuffling items inside manually. Eventually became unusable after a few years due to this issue. Do not buy this model!
Quality
1
Features
4
Value
4
Response from lg.comBy JaNika Wiley, Social Media, January 12, 2023
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
Review for the Top loading LG WT1101CW Washer
on January 8, 2023
Posted by: Al Odachowski
from Pittsburgh, PA
Verified Purchase:Yes
Owned this machine for 6 years, quality built...cleans clothes well, little or no maintenance.....................
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Worst washer I've owned: unbalanced loads
on January 22, 2023
Posted by: DissatisfiedInDC
from Washington, DC
This washer came with a house I bought and is hands-down the absolute worst washer I've ever owned. I would say 40-60% of the time it decides loads are unbalanced and displays the dreaded "UE". The washer then refills all the way to the top as much as 3 times before it gives up entirely.
Washing clothes wastes tons of water, requires me to stand over it to manually rebalance, and often leaves me with a pile of sopping wet clothes.
I now doubt LG as a brand because this washer is so terrible.
Quality
1
Features
1
Value
1
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, January 23, 2023
Thank you for your honest feedback. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. If you need any assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: JoesThings
from Whitehouse, tx
Verified Purchase:Yes
Excellent piece of equipment. Have had for several years with 6 kids in house.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Danarello
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer in February, 2014 and it worked flawlessly. Frequently, the machine would signal that the clothes were unbalanced and we would have to rearrange the clothes in the tub. March 1, 2023 the washer pump broke. At that point, we decided to invest in a new LG front load washing machine.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 11, 2023
Hi, thank you for posting your review! We appreciate you pointing out the quality and value available in your 4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel. Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com
Customer Rating
2
DO NOT buy this (thankfully discontinued)
on May 25, 2023
Posted by: Ben Someone
from Eastern Oregon (Hard water)
One of the reasons this washer was discontinued is the (cheaply made) pump will fail early due to this washer having absolutely no drain filter causing the impeller to get stuck and the pump to overheat especially with hard water calcium deposits.
Quality
3
Features
2
Value
2
Response from lg.comBy Tanisha, social/LG, June 1, 2023
Hi there, We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you going forward in the future. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
No good
on June 24, 2023
Posted by: L11212222
I agree with all who gave one star.
In a nutshell- it sux. No wonder it’s discontinued
In a nutshell- it sux. No wonder it’s discontinued
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 25, 2023
Hi there. Thanks for reaching out. Should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com