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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
4
Overall great until the motor stopped spinning
on April 18, 2022
Posted by: Mickeyluv
from Central Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my machine in 2014. No problems whatsoever and suddenly in April 2022, it starts making a grinding sound, and the LE code shows on the panel. Followed all the steps suggested and nothing changed so I called an LG certified repair service locally. The reason I gave 4 stars is because LG covered the motor under their 10-year warranty. I only pay labor cost. Repairs expected today and hopefully it will continue to run well.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on July 5, 2022
Posted by: Not a good washer
Always stops because it senses the load isn’t even. Too little or too much of a load signals it to stop refills the washer and attempts to re align the load! This will go on all day if you aren’t home to stop it. The worst washer I e ever owned.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, July 6, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
If I could give this zero stars I would!!!!!
on August 21, 2022
Posted by: BrandonA13
from NC
[This review was collected as part of a promotion.] I bought this washer, along with all my other appliances, under the impression LG was a solid name in the industry. Boy was I wrong, I will never ever buy another LG product in my life. It’s been a nightmare from about a month of use. It constantly displays UE and tries to “rebalance” the load, even if there is no load (I’ve tested this). I called several times to get the issue resolved only to be run through the troubleshooting list for a “quick fix.” The issue was never and has never been resolved. I literally stand in front of the washer pause it and manually restart it to get it through most loads. Again, I would avoid LG at all costs when purchasing any appliance. I am terribly unhappy with all of mine, but especially the washer.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
I loved the feature that skips wash and goes to sp
on September 10, 2022
Posted by: Kalanidhi Subbarao
from Santa Clara CA
Verified Purchase:Yes
This is an amazing washing machine. I am glad I bought this. Running without a problem since four years
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cruso
Verified Purchase:Yes
I had the washer from 2016 to 2022, the washer helped our family keep our clothes clean and fresh. The only mechanical issue we had was not realizing we were overloading the washer with no clear sign until the washer gave an error.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Review for the Top loading LG WT1101CW Washer
on January 8, 2023
Posted by: Al Odachowski
from Pittsburgh, PA
Verified Purchase:Yes
Owned this machine for 6 years, quality built...cleans clothes well, little or no maintenance.....................
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: JoesThings
from Whitehouse, tx
Verified Purchase:Yes
Excellent piece of equipment. Have had for several years with 6 kids in house.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Danarello
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer in February, 2014 and it worked flawlessly. Frequently, the machine would signal that the clothes were unbalanced and we would have to rearrange the clothes in the tub. March 1, 2023 the washer pump broke. At that point, we decided to invest in a new LG front load washing machine.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, April 11, 2023
Hi, thank you for posting your review! We appreciate you pointing out the quality and value available in your 4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel. Should you need support, don't hesitate to contact us! We're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to send us a private message on Facebook or a direct message on Twitter. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com