 |
Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
2
DO NOT buy this (thankfully discontinued)
on May 25, 2023
Posted by: Ben Someone
from Eastern Oregon (Hard water)
One of the reasons this washer was discontinued is the (cheaply made) pump will fail early due to this washer having absolutely no drain filter causing the impeller to get stuck and the pump to overheat especially with hard water calcium deposits.
Quality
3
Features
2
Value
2
Response from lg.comBy Tanisha, social/LG, June 1, 2023
Hi there, We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you going forward in the future. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
No good
on June 24, 2023
Posted by: L11212222
I agree with all who gave one star.
In a nutshell- it sux. No wonder it’s discontinued
In a nutshell- it sux. No wonder it’s discontinued
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 25, 2023
Hi there. Thanks for reaching out. Should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
Loved everything about it
on July 20, 2023
Posted by: Logan17
from New Jersey
I’m so upset loved it. Just lost in basement flood
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nanabanana
from Cypress, Texas
Verified Purchase:Yes
I purchased this washer in late June and have had the best success with operation of the LG washer. Easy to set control and very easy to take clothes out of washer.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bernadette67
Verified Purchase:Yes
I am happy with the washer with a few exceptions. For instance, on the cotton cycle, the washer does not produce enough water and the clothes don’t get real clean. Also, you have to make sure you regularly clean the washer with a special detergent so that it doesn’t smell musty. Other than that I’m happy with the washer. For the most part, it’s performing reliably for the past nine years.
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Trouble
on September 16, 2023
Posted by: Knmom
When I push it for a few minutes it starts draining. I then have to unplug it to get it to stop. Am I missing something
Quality
1
Features
1
Value
3
Response from lg.comBy LG, November 12, 2025
Hello. Thank you for sharing your experience with your LG Washer. We understand how important it is for your appliance to operate correctly without requiring you to unplug it to stop a draining cycle. For more information on washer support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this draining issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: Smokin12
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve washed several large loads of laundry in this new washer. The size is great. No need to do several smaller loads. I’ve done king size blankets, mattress pads and sheets. Everything turns out clean.
I do have one gripe. The dispenser was not designed very well. See the photo. Softener fill tank is completely covered by the door.
I do have one gripe. The dispenser was not designed very well. See the photo. Softener fill tank is completely covered by the door.
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Drashary
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best washer and dryer you will ever buy. We have had this more a long time and still going strong and running as the first day we bought it. Definitely recommend this washer and dryer
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com