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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,872 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
267
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
Highly recomended, very pleased. *****
on March 8, 2013
Posted by: Jeff
from Jackson, Mi, USA
I bought this set a week ago. I followed LG’s instructions to the note for installing. New gas line, replaced the water valves and also updated the dryer venting by putting in a booster fan as my unit is nearly 65 feet to an outside wall. When the set arrived I leveled it spot on. The dryer passed the air flow test easily. I tested the washer per the manual, perfect. I took it for a test run and washed a small load of towels.
I selected all the options and hit start. Let me tell you forget everything you know about washing machines, this is not you Mothers washer. It went threw a series of adjustments spinning and stopping, jiggling the tub back and forth. Then it began filling with water, it determined the correct volume for my load size and filled quickly. It began the washing cycle, it is nothing like I have been used to seeing, it hardly made any noise and the sounds it did make was nothing like any washer I ever owned. In fact I got a phone call I put on speaker, after about 5 minutes my party asked what was I doing, I asked why and he said it sounds like you are running your bread machine. As it processed threw the cycle it never made a sound loader a small kitchen appliance. As it spun out the water there was very little if any cabinet movement. At one point it stopped and adjusted itself again, I think it was trying to center the load, after that it completed the cycle and the lid released. I inspected the results, the first thing I notice is how near dry everything was just damp feeling. As I continued all the items were very clean, spot free and evenly spun out. Next into the dryer with the freshly washed clothes, I used the recommended settings for this load. When the dryer first started it sounded odd to me so I stopped it and rechecked the load, all was ok so I proceeded, as the unit warmed up the sound became more of what I remember a dryer sounding like only much softer. The towles dried in 24 minutes, everything was evenly dry and soft to the touch. I then finished the week’s laundry load by load, each and every time the cycle time was different but the results the same, clean clean clean... This is has got to be the best washing system I have ever owned, if you are looking for a throw it in and take it out set in 20 minutes this one is not for you, However if you want you clothes to be treated gentle and laundered clean with a fraction of the water and soap. You will like your LG”s as much as I do. I do not need to wash 100 loads of laundry to know if it cleans cloths no more than I have to drive a fast sports car across the state to know it performs.
I have purchased other LG products, so I now their product support and commitment to customer satisfaction are every indication this product will be as reliable as the others I have in service. I highly recommend this product. If I had know how quite they would be I would have put them in the upstairs laundry closet, in fact I may still move them up at a
later date.
I selected all the options and hit start. Let me tell you forget everything you know about washing machines, this is not you Mothers washer. It went threw a series of adjustments spinning and stopping, jiggling the tub back and forth. Then it began filling with water, it determined the correct volume for my load size and filled quickly. It began the washing cycle, it is nothing like I have been used to seeing, it hardly made any noise and the sounds it did make was nothing like any washer I ever owned. In fact I got a phone call I put on speaker, after about 5 minutes my party asked what was I doing, I asked why and he said it sounds like you are running your bread machine. As it processed threw the cycle it never made a sound loader a small kitchen appliance. As it spun out the water there was very little if any cabinet movement. At one point it stopped and adjusted itself again, I think it was trying to center the load, after that it completed the cycle and the lid released. I inspected the results, the first thing I notice is how near dry everything was just damp feeling. As I continued all the items were very clean, spot free and evenly spun out. Next into the dryer with the freshly washed clothes, I used the recommended settings for this load. When the dryer first started it sounded odd to me so I stopped it and rechecked the load, all was ok so I proceeded, as the unit warmed up the sound became more of what I remember a dryer sounding like only much softer. The towles dried in 24 minutes, everything was evenly dry and soft to the touch. I then finished the week’s laundry load by load, each and every time the cycle time was different but the results the same, clean clean clean... This is has got to be the best washing system I have ever owned, if you are looking for a throw it in and take it out set in 20 minutes this one is not for you, However if you want you clothes to be treated gentle and laundered clean with a fraction of the water and soap. You will like your LG”s as much as I do. I do not need to wash 100 loads of laundry to know if it cleans cloths no more than I have to drive a fast sports car across the state to know it performs.
I have purchased other LG products, so I now their product support and commitment to customer satisfaction are every indication this product will be as reliable as the others I have in service. I highly recommend this product. If I had know how quite they would be I would have put them in the upstairs laundry closet, in fact I may still move them up at a
later date.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, attractive styling
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Not clean enough
on May 1, 2013
Posted by: jenna
from Brooklyn, NY, USA
It is s very good looking machine . But it leaves fabric on other clothing. It can not rinse off very well.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
I hate my LG washer!
on November 13, 2015
Posted by: UnsatisifiedNfullofregret
from Massachusetts, United States
I regret buying this washing machine so much i could cry! And this is why ..
1. You can't adjust the water level which is never enough for any of the loads. My clothes always come out with big patches of dry spots, which is unacceptable, because it's like they're not even being washed!
2. God forbid you miss a stain on your clothes and don't pretreat it! A stain will never come out in a regular wash cycle. I've had to rewash numerous pieces of clothing due to this and I use Tide Pods with stain remover in the detergent!
3. Don't expect to get the dryer to get your wrinkles out...This washers spin cycle is ridiculous! It doesn't matter if you change the spin cycle to low your clothes are still going to be twisted like a pretzel. I literally have to iron everything!
I wish I could take this washer back, that's how much I hate it! please don't make the same mistake!
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
The worst washing machine I've ever owned!
on November 29, 2015
Posted by: rbaohio
from Ohio, United States
It never stays in balance. Even running in cleaning mode with NO CLOTHES in it, it will become unbalanced. We've tried every fix we can find (balancing the machine, washing like clothes, using less detergent) to no avail.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
The Little Washer That Couldn't Balance
on January 3, 2016
Posted by: iHateThisWasher
from Dallas, TX, United States
I've had this washer for, oh, say 4 years. I hate it. Actually, when it works properly, I like it just fine. No complaints about clothes not being clean, or "OH MY GOD THERE'S NOT ENOUGH WATER" as some say. No. This little bugger doesn't ever balance. It's like a made up word that has no meaning. Big loads, small loads, medium sized loads, blankets, sheets, sweat pants, it doesn't matter. Oh, you want to know some specific examples, do you?
One time it had stopped trying to balance the load and was just sitting there. This is the part where they tell you to balance it yourself. I literally did nothing. Opened the top, shut the top, and hit start. Fly flatulance didn't disrupt the load. And it spun the entire cycle perfectly. ????
How about it doesn't even stay "balanced" when it's empty. That's fudgecracker right folks. I can't even run a dangnabbit cleaning cycle on an empty washer without it going "unbalanced" and never ever completing. Gonna need to go calm down.
Anyways. Thing's a pile of junk. Don't buy it.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Belongs in junkyard
on January 5, 2016
Posted by: Gomez000
from Sandy, Utah, United States
We purchased our washer about 2 1/2 years ago. It has been a nightmare ever since. The washer constantly says ue which means the load is uneven. When this happens the washer stops the cycle and you have to take everything out (usually soaking wet) then try to rearrange it so it is better balanced this only corrects it sometimes. It usually takes days before I can get one load to go through a fill cycle. Since the clothes sit in water for days without going through a full cycle they usually smell like mildew when the load finally goes all the way through the cycle... Disgusting!!! This is the worst washer I have ever owned I would not even give this washer away for free because I wouldn't want someone else to have to deal with the problems this washer has. It belongs in a junkyard.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Would Not Recommend
on October 28, 2013
Posted by: bburns
from Las Cruces, NM, USA
Beware - if you are only buying this machine in order to wash an occasional king comforter, then you should buy a smaller machine. I have gotten the "uE" error message (out of balance load) several times in addition to the "UE" message. When I get the UE message, about the only thing that seems to work is to turn the machine off and put it on spin to finish the load off. I have found that even though I have all these different cycles, the only one that I am able to use is Speed Wash. Apparently, unless you are running a very large load, only the Speed Wash works. I am very disappointed in this machine. As bad as it is, the accompanying dryer, DLE1101W is far worse.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Ongoing Off Balance issues
on December 2, 2013
Posted by: JH
from Florida
I am getting tired of redistributing my laundry. I am careful about what I put in there but should you really have to calculate the size and weight of your items and distribute them equally in order to do laundry. Does it make sense to have to wash loads with all bath towels, or all twin size sheets??? The balancing issues need to be fixed.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Written by a customer while visiting lg.com