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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: Bernadette67
Verified Purchase:Yes
I am happy with the washer with a few exceptions. For instance, on the cotton cycle, the washer does not produce enough water and the clothes don’t get real clean. Also, you have to make sure you regularly clean the washer with a special detergent so that it doesn’t smell musty. Other than that I’m happy with the washer. For the most part, it’s performing reliably for the past nine years.
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Good for scrap
Verified Purchase:Yes
[This review was collected as part of a promotion.] It broke. You couldn't pay me to get another LG. Just so much scrap metal,
Response from lg.comBy LG Customer Experience team, Customer Care, September 6, 2023
Hey there. Thank you for leaving us a review regarding your 4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Nanabanana
from Cypress, Texas
Verified Purchase:Yes
I purchased this washer in late June and have had the best success with operation of the LG washer. Easy to set control and very easy to take clothes out of washer.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great washing machine
on July 21, 2023
Posted by: Stookey Slaughter
from Lexington Ky
[This review was collected as part of a promotion.] I bought this item 9 years ago and it still works great! Excellent buy!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Loved everything about it
on July 20, 2023
Posted by: Logan17
from New Jersey
I’m so upset loved it. Just lost in basement flood
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Don't use this washer!
on July 11, 2023
Posted by: Kim8709
If I could give it zero stars I would. It was in a home we bought. Always uneven loaded. Also during a cycle malfunctioned and emptied out onto our floor damaging the entire laundry room and the livingroom below.
Response from lg.comBy Rita, Social/LG, July 26, 2023
We apologize for the disappointment you've experienced with the reliability of your LG 4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel. Your satisfaction is important to us, and we understand your concerns despite maintaining it in top shape and using it below average. We make sure to provide products that deliver excellent performance and reliability, and we regret that your experience did not meet your expectations. Please provide your review on our LG feedback page: https://www.lg.com/us/support/feedback. Your input is extremely valuable to us and will not go unnoticed. ~Rita
Written by a customer while visiting lg.com
Posted by: mj2399
from Clayville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had it 8 years, & first time had to call for seevice.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Crap!
on June 28, 2023
Posted by: MrsWlsn
from Texas
Like most reviews I’ve read all over the internet, we continue to have the UE error code. And yes, I’ve literally done all the “tips” and nothing works!!!!! I do see why it was discontinued!
Quality
1
Features
1
Value
1
Response from lg.comBy Tanisha, social/LG, June 29, 2023
The UE code indicates that the washer is attempting to balance the load, which may be the result of the unit not being leveled correctly or the load itself. This code can be easily resolved without the need of a technician. However, We've gathered from your review that your issue still exist. Please contact our Customer Support line at 800-243-0000, we will gladly further investigate this concern in order to get a resolutions for you. ~Tanisha
Written by a customer while visiting lg.com