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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,862 reviews
5 Stars
1,296
4 Stars
192
3 Stars
55
2 Stars
55
1 Star
264
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
2
unhappy, considering returning machine
on January 10, 2014
Posted by: Lolo
from Dalton, GA, USA
Regarding the front panel buttons and options: It is unnessarily complicated. There is a power button and a seperate start/pause button. I frequently hit the power button when I mean to hit the pause button. In which case, I have to re-power it, and go through all the options to re-select the type of load I have and the settings. There is no one button to select the type of load. Instead, you have to hit "select" over and over until your load type is high-lighted. There is no way to save your settings either. I like to use liquid fabric softener in most every load. However, for each load I wash, I have to tell it that I am using the softener in a seperate selection process. Also, I almost always have to tell it to spin the clothes on high rather than medium.
Regarding the actual functionality of the washer: It does not seem to spin the clothes fully, even with the spin settings on high. My clothes come out very heavy still with water and I end up having to dry them longer. So the High Efficiency on the front end does not make up for the super long dry times on the back end. In addition, the tray in which the detergent and fabric softener goes feels flimsy and I fear that it will break early in the washer's life.
On a positive note, if the washer gets unbalanced, it seems to be able to balance itself out in my absence.
Regarding the actual functionality of the washer: It does not seem to spin the clothes fully, even with the spin settings on high. My clothes come out very heavy still with water and I end up having to dry them longer. So the High Efficiency on the front end does not make up for the super long dry times on the back end. In addition, the tray in which the detergent and fabric softener goes feels flimsy and I fear that it will break early in the washer's life.
On a positive note, if the washer gets unbalanced, it seems to be able to balance itself out in my absence.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Can't wash many items
on May 5, 2015
Posted by: opugirl
from delaware
Things I can't wash with my 'washing machine'
Swimsuits, activewear
mattress protectors
cloth diapers
picnic blanket
there is alot more but too tired to remember...
mattress protectors
cloth diapers
picnic blanket
there is alot more but too tired to remember...
Overall, the washing machine functions OK but with an infant I can't wash the mattress pads...really??? So I am supposed to buy a washing machine and then go to the laundromat once a week to wash my other stuff.
Would not recommend.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Just had my first repair, 6 years after purchase
on December 30, 2019
Posted by: CarefulShopper27
from Suburban VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reliable! Great washer, large capacity, great variety of cycles. Electronics are very helpful - when we had our first problem in 6 years, the repairman was able to diagnose it from the error message and fixed it in a half hour. We also own an identical large LG washer bought for a rental property, which has NEVER broken down in 7 years.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Really like the features of this washer!
on January 28, 2013
Posted by: smj13
from Grand Junction, CO, USA
I really like this washer a bunch, it is really cool. My clothes have never been cleaner. I don't have to do laundry as often thanks to the extra large tub. It is so very quiet, even when it is spinning. I like all of the settings, the style & design too! The melody that it plays at the end of the cycle is cool too. One good machine!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love all the bells and whistles!
on February 20, 2013
Posted by: Anonymous
I am enjoying washing clothes just hear the music at the end! Seriously, it is a good washer for the price. Has more features than the average household needs. My only complaint it doesn't allow you to add more water and I am not sure it would really clean really dirty clothes well enough. Aside from that it is a keeper!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Interseting design/quality workmanship
on February 21, 2013
Posted by: NoTicky
from Illinois, USA
We were trying to decide between a front and top loader and given our narrow laundry room, we choose this top loader. We love the glass top because this is the only washer we have actually enjoyed watching it work, and we have even invited our friends to enjoy the show. The little tune it plays when finished is also a hoot.
Pros: Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Nice Washer, But
on June 17, 2013
Posted by: Hot Rod Dan
from Santa Clarita, CA, USA
We ordered this washer and its companion gas dryer based on the great reviews. When the appliances arrived a month ago, the washer had a very large dent in the top center front of the machine, with no corresponding damage to the box. We contacted the seller, and the machine was returned. A month later the replacement arrived, with a perfect box but yet another dent at the top right front corner. My wife refused to go another month without a machine, so we've kept this one. While the machine works great, two damaged washers in a row make me feel that there is little regard for the customer from this manufacturer. And as an extra, the gas line from the dryer had smashed threads, necessitating repair before it could be hooked up. I'll recommend the machine based on its performance, but with a buyer beware.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Excellently designed and very much user friendly
on June 29, 2013
Posted by: rshah
from Fremont, CA, USA
I have used this for last 3 months. So far my experiance is very much satisfying. Extremely low noise when it runs. Feels almost like it is not running. Uses reasonable water and good at performance.
The front panel can be improved a little bit to have a nice cadence of the keys so user go from one step to the other even more easily.
Top lid is little bit speedy while closing automatically. Although it hasn't ever hit the surface, i am always scared.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com