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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,862 reviews
5 Stars
1,296
4 Stars
192
3 Stars
55
2 Stars
55
1 Star
264
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
Great features
on December 11, 2020
Posted by: April1975
from Charlesto
[This review was collected as part of a promotion.] I bought this 6 years ago and it always worked great tilll the mother board stopped working
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Machine
on December 30, 2020
Posted by: JoeNJ
from North West NJ
[This review was collected as part of a promotion.] I have had this machine for 3 years now and it is fantastic. Large load capacity, multiple cleaning cycles. The ability to wash bulky bedding. All the different rinse cycles. I was skeptical at first with the low water level but this machine is great. Very pleased with my purchase.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Discontinued due to POOR DESIGN
on November 3, 2021
Posted by: Laundry Wench
from Southern California
This washer and matching dryer were gifts so we can't complain but we're compelled to warn others of this poorly designed machine. The washer is marginally effective at washing clothes, however, it costs far more to run than our previous heavy-duty top loader. The LP holds similar size loads and uses less water but the normal cycle takes 57 minutes. Heavy soil and white loads take over an hour - all cycles take more than twice the time of the old machine. We use less water and detergent but much more time and electricity. The companion gas dryer is noticeably less effective as well so doing the laundry takes much longer. Clothes may be less tangled but they don't smell fresh, especially when using Free & Clear detergents that lack the perfumed scents. Clothes don't get saturated enough to soak out odors. The most obvious design flaw is the location of the control panel on the top surface at the front of the machine, right where the glass lid opens - a very precarious position. Slide your laundry basket off the top and scratch the glass or spill a few drops of detergent/bleach and short out the expensive control panel. These epic design flaws have since been corrected.
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy ^DLI, LGE Social Media, November 4, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Don't get clothes clean
on April 18, 2022
Posted by: Cvfd
from Alabama
Have had this unit for 7 years and so far it has been very durable but unless you have a office job and no kids a agitator less washer will not be for you.
Pros: Quality
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, April 19, 2022
We are sad to learn that your washer has had this issue. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Horrible washing machine. Clothes never really get
on May 15, 2022
Posted by: IKnowAGuy
from Sacramento, CA
I have had the washer for 5 years now and am fully convinced to nevrr by LG appliances ever again. The main draw back is this design doesn't have an agitator. Linens never get clean and whites are now all off white. I would higly recommend to never buy an LG appliance again. High efficiency water use apparently means not using enough water to cover the clothes. So many issues with this stupid washijg machine. Worst purchase of my life. No way to soak and use fabric softner at the same time either. DO NOT BY AN LG WASHING MACHINE
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, May 17, 2022
We hate to hear this and thank you for this feedback. We will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com
Posted by: Good for scrap
Verified Purchase:Yes
[This review was collected as part of a promotion.] It broke. You couldn't pay me to get another LG. Just so much scrap metal,
Response from lg.comBy LG Customer Experience team, Customer Care, September 6, 2023
Hey there. Thank you for leaving us a review regarding your 4.1 cu. ft. Large Capacity Top Load Washer with Sleek Easy Front Control Panel. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
1
Not great
on April 8, 2024
Posted by: Amyym
from Washington state
[This review was collected as part of a promotion.] There's gunk all in the top and running the tub cleaning cycle doesn't reach that far up so it's impossible to clean.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 9, 2024
Hi Amy. Thank you for reaching out to us about your LG washer, model #WT1101CW. We understand the inconvenience of dealing with gunk buildup that the tub cleaning cycle doesn't reach. To tackle this issue, we recommend manually cleaning the areas that the cycle can't reach. You can use a soft brush and a mixture of water and mild detergent to scrub the areas affected by the buildup. Regular maintenance and using washing machine cleaners periodically can also help prevent future buildup. If the issue persists, please send us a private message on social media using @LGUSSupport with your contact information. Our team will be in touch to explore possible solutions, including addressing the gunk build-up issue. ^Win
Written by a customer while visiting lg.com
Customer Rating
5
My wife is extremely happy with this HE washer.
on December 11, 2012
Posted by: abagell
from Grand Junction, CO
Our washer was 12 years old and when we saw all the features this unit offered, the price and the capacity we were sold. The washer out performs our old one and is so quiet. It evens plays music for you when the wash is done. Great unit.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com