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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,872 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
267
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: mdptx
from Houston
Verified Purchase:Yes
I've suffered this washer for 7 years. It has continual problems with unbalanced loads and it was a relief when the washing cycle completed without stopping for an unbalanced load. Replacing the springs helped some but not enough. It was on a service contract but finally deemed irrepairable last month and I replaced it by a non-HE washer with a central agitator. I will never buy a HE top loader again.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Not worth the hassel.
on September 10, 2023
Posted by: hazelwolf
from Cassville, MO
Bought this no less then 5 years ago. Ran fine for awhile. Now all I deal with is error code after error code. The main ones being OE and IE. No matter what I do to fix the problem it don't work. Now the drain pump won't run, yet nothing is wrong with it, power gets to it just fine. Washer will only do a gravity drain. It takes all day just to do one load of laundry because of how many times the error codes pop up. Also why does it say smart diagnostic washer, wifi capability if it can't do it and not set up for it?
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
Very new but pleased with it so far.
on February 14, 2013
Posted by: Lilymae
from Georgetown, TX, USA
We have had this washer only a month. Had a front loader before. The controls are nice. I love the abilitiy to keep part of the top open so machine is airing when not in use. I have had some loads get out of balance but am catching on how to load certain larger items. The clothes come out spun really dry so it cuts down on drying time.
The clothes come out clean. So far we are pleased with this product but will know much better after a few months of use. So far I like it better than the front loader which required extensive repair a couple times which added to the initial expense of a high priced item.
The clothes come out clean. So far we are pleased with this product but will know much better after a few months of use. So far I like it better than the front loader which required extensive repair a couple times which added to the initial expense of a high priced item.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely in love!
on March 20, 2013
Posted by: laundrylovinmom
from North Carolina, USA
I have owned this washer for just over a month. After reading previous reviews I was nervous about not being able to wash small loads and also loads being unbalanced, I can tell you I have had NO problems. If you follow the instructions in the manual you will be fine. I have not used all of the features yet but there seems to be a good amount. If you are looking for a super fancy steam washer, this isn't it, but if you are looking for a washer that can wash big, small, very soiled, lightly soiled, any type of load, is simple to use and not too expensive, this is it!
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Solid, well made, quiet washer
on August 8, 2013
Posted by: Phoenixnative2
from Scottsdale, AZ, USA
I'm not an expert on clothes washers. All I want is the thing to do it's job and not break down. This is my first HE washer and was surprised with how efficient and gentle it was. It has reduced my drying time by 30% to 40% with my old dryer. I love the style, stainless steel tub, ease of loading and removal and the display control. It's well balanced and hasn't moved an inch since I've had it. I've washed clothes, towels, bedding and rugs and has preformed like a trooper. I researched washers for two months before deciding on this one and I'm very happy I did.
Thanks LG!
Thanks LG!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, quiet, solid
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Product
on October 4, 2013
Posted by: Eileen22
from New Jersey, USA
I am very pleased with my new LG Washer. I purchased it because I had purchased the matching dryer in May and love it also. The only drawback has more to do with my height than the washer. I am 5'4" and the deep tub makes getting the last pieces of wash out a little difficult. Other than that I love this machine.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Confusing to seniors.
on December 23, 2013
Posted by: dougnjudi
from Brainerd, MN, USA
Takes too long to wash a load. Cannot manually override preset programs. Confusing for seniors.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love, Love this Machine
on January 16, 2014
Posted by: SBourbeau
from Danville NH
This is a great washing machine! This machine has plenty of choices to clean your clothes. This machine spins so well that your clothes dry very fast and of course this will save you money.
Large enough and uses a small amount of water. Don't hesitate to buy this machine.
Large enough and uses a small amount of water. Don't hesitate to buy this machine.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com