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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
should have listened to the negative reviews
on November 24, 2014
Posted by: cw
from MA
A few months ago, my 30+ year-old washing machine finally gave out. After reading reviews on-line and in national appliance review magazines, I was led to the LG 1101. Despite the negative reviews, I purchased that model, based on the many positive comments. Sad to say, I agree with the negative posts. I’ve had my LG for just over a month and have done about 8 or 9 loads of varying sizes, types, water levels, and spin speeds. The machine thumps, vibrates, and doesn’t always cover the clothes with water during the wash cycle. I’ve had the installers back to check for level and balance of the unit. They have adjusted the feet and run through the cycles, declaring it “normal”. It has not given me an unbalanced message, but it does take much longer than the countdown timer indicates, while it figures things out. I now dread doing laundry as I feel I must be constantly vigilant while the machine does its job. I purchased an extended warranty, and I’m glad I did, as I don’t have much confidence in this machine.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
A great washing machine`
on January 19, 2015
Posted by: millstap
from New Orleans, LA, USA
Our fairly new washing machine was smelling funny and our towels never smelled very good. So, I decided to go with this matched set. I really liked the idea of the front push button controls. This was our second LG product. We had just bought an LG French Door refrigerator. This new was has a huge capacity and I really like the stainless steel tube. It is very easy to use and you can program your own custom cycles into it if you like. I think my wife would like that but we have not done it yet. We have just used the standard cycles. I just did my first monthly tub cleaning cycle that LG recommends for maintenance. You just push the "Tub Clean" button, drop in a cleaning tablet and you are done. I will continue to do this to be sure the tub always smells fresh. The machine is quieter than our old standard unit with the center agitator. Cloths seem to come out very clean and fresh. I think this washer's cycles take longer, but the clothes come out so dry after the high speed spin cycle, that it usually only takes 20-30 minutes for them to dry in the dryer. This washer seems very well built so I don't expect any issues with it for years to come. I had read some people with vibrating tube problems during spinning. It is self balancing and it works great. You have to be sure that the washer is lever as per the installation instructions for it to work correctly so I would definitely recommend having it installed by a pro and make sure they know how to level it. I would double check it to be sure. I had to move one leg just a bit because I am a perfectionist when it comes to following instructions. You can wash two comforters at once. We did that with no problems.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Defective
on February 20, 2015
Posted by: ZebraLady65
from Lancaster, PA, USA
This model has a major defect(s) which need(s) to be addressed by LG!!! These issues have been listed by earlier reviewers so I will not waste my time listing them again.
Pros: defective model
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Maybe too big if you are short
on February 21, 2015
Posted by: Bubba
from Connecticut, USA
Huge capacity and Consumer Reports has this unit right at the top. Seems to work great so far but some things you should be aware of. Tap Cold setting allows some hot water in. We never use it after learning that, just Cold or Warm. There is a special cycle if you use fabric softener. It adds 10 minutes to the cycle time. The tub is so deep that my wife has trouble reaching items out of the bottom. I would say if you are less than 5'2", you may want a different unit.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
High Ratings and Cutting Edge Technology
on March 20, 2015
Posted by: amb47
from Melrose, MA
I puchased this model because it was highly rated by Consumer Reports as an oustanding washer/dryer combo. This weighed heavily on my purchase decision because I will soon need a dryer While it lacks some features, it far exceeded my needs. The drum allows me to wash bulky bedding with ease. I wash one load of clothes every day and have never had an unbalanced load (thanks to the tips I received by registering my e-mail at lg.com)! My favorite features are TubClean and the foldback handle, which allow me to keep my washing machine free of mold and mildew.. My next cellphone will definitely be a smartphone so I can take advantage of Smart Diagnosis to troubleshoot any problems without the cost of a repair call.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Should have bought a cheaper model!!
on May 6, 2015
Posted by: LGFan
from Remo, NV
OK so this washer is very fancy, nice lights and buzzers and stuff. Glass lid that you can see what's going on. It just should NOT take 1 hour and 11 minutes to wash cloths!!!! I had been going to the laundromat. Put in $2.50 and in 20 minutes it's done. Choose the normal wash on this machine 1 hour and 11 minutes??? WTF! And it seams to take for ever for it to "load sense" so it can be smoooooth! Forget that, just wash my cloths!!! OMG this thing shakes, shimmy's makes noses adds a little water here and there. Another thing, take the glass out because you tend to look in when it's in operation and you see your cloths. Well normally you would see a lot of action. Not with this machine. If your shirt is on top it never gets cycled down and up again, it seams to just sit there doing nothing. But on it's defense my cloths are very clean. In the end I ask myself would I buy this machine again? I don't think so. Modern wash machines should save you time not cost you time. It seams like LG has chosen to produce a very smooth operating machine at the expense of my time.
Pros: easy to use, Quality
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Affordable and Quiet
on May 28, 2015
Posted by: Doc
from Carteret County, NC, USA
As our household has shrunk and we no longer have kids at home, we did not need a washer with a huge capacity. This washer seemed to fit our needs. The one thing we were really amazed to find out is that it operates very quietly. One drawback is the deep tub that can be hard to reach but it works great.
Pros: Performance, Style/Design, easy to use, Features/Settings, quiet
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
This product has design flaws
on June 17, 2015
Posted by: Busy Mom
from Lexington, VA 24450, USA
I purchased this washer but returned it to the store. You cannot Presoak a load of laundry and also use Fabric Softener in the Rinse. You must pick one option or the other. I wanted to do both. Maybe I could have used a Rinse/Spin cycle and then returned to the machine and set up for a Wash cycle but why should I have to double my workload?
Also, the vent on the door (which is meant to keep mildew from growing) lets a lot of smells out. Strong odors from both dirty water and bleach permeated my laundry room.
I did like the control panel's location at the front of the washer. And the glass door for viewing the laundry's progress.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Written by a customer while visiting lg.com