 |
Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Tub - Stainless steel
Average Customer Rating:
4.1
Rating breakdown 323 reviews
5 Stars
190
4 Stars
62
3 Stars
25
2 Stars
20
1 Star
26
82%of customers recommend this product.
(
249 out of
305)
Customer Reviews for LG - 24" Built-In Dishwasher with Tub - Stainless steel
Customer Rating
1
Error after Error NE error for the 5th time
on February 29, 2020
Posted by: SHitchcock
from Medina, Ohio
This dish washer has been my worst nightmare.
Fix after fix and whistling since day one... Got home today and yet again!!! NE displayed on the dishwasher!
Fix after fix and whistling since day one... Got home today and yet again!!! NE displayed on the dishwasher!
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
5
Response from lg.comBy Chris, Customer Service, March 2, 2020
We hate to hear that you are experiencing issues with your dishwasher, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Quiet but the lower rack needs/needed improvement
on May 4, 2020
Posted by: halebent
from Austin, TX
[This review was collected as part of a promotion.] Pros: Quiet, cleans well, lots of features/settings to customize your dishwashing.
Cons: Lower rack assembly tines aren't tall enough, which makes plates fall over all the time. Tines quit locking in place after a few years, rendering them useless. You can lock the controls but somehow still turn the power off...which is annoying when your toddler figures it out and think it's a fun game :)
Cons: Lower rack assembly tines aren't tall enough, which makes plates fall over all the time. Tines quit locking in place after a few years, rendering them useless. You can lock the controls but somehow still turn the power off...which is annoying when your toddler figures it out and think it's a fun game :)
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on December 28, 2020
Posted by: albiesure
from Palm Springs ca,
[This review was collected as part of a promotion.] I've had this product for 5 years only problem i've had was that top rack developed a little bit of rust. Which LG replaced both top and bottom racks. It did take about 6 months to receive due to covid
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Less features than my old dishwasher
on December 30, 2020
Posted by: LkT sac
from Nor Cal
I’ve had this one for 5 yrs. we’ve had it fixed twice & it’s still not working right. I’m highly frustrated and disappointed with the LG dishwasher- we are going this week to get a different one. Too bad LG products don’t last more than a few yrs before they need to be fixed
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Dave 2222
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 4 years ago. Works fine. Upper rack is rusting and vinyl coating is delaminating. LG is replacing upper rack under 5 year warranty
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, January 19, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Do Not Purchase.
on January 21, 2021
Posted by: Justice1690
from Delmar, MD
I have needed it repaired and serviced multiple times since purchase and it finally died after only 4 years of use.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sal67
from Phoenix. AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this unit since 2015. only had one problem that required a repairman to fix. So far it’s working great!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mome99
from Laconia, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my dishwasher for 3 years. As much as I love the quietness and features. I am frustrated to have to replace my racks twice because the coating splitting and causing it to rust. Customer service has been great to quickly replace them.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com