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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Tub - Stainless steel
Average Customer Rating:
4.1
Rating breakdown 323 reviews
5 Stars
190
4 Stars
62
3 Stars
25
2 Stars
20
1 Star
26
82%of customers recommend this product.
(
249 out of
305)
Customer Reviews for LG - 24" Built-In Dishwasher with Tub - Stainless steel
Posted by: hatedit
Verified Purchase:Yes
This machine did not hold up well and I had constant problems with the tray
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dishwasher. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Cat24
from Charlotte nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] We enjoy the flexibility in using our dishwasher. Many parts move for convenience of placing different height and various size dishes and pots. It cleans well and is very quiet.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 5, 2023
Thank you so much for taking the time to leave us a 5-star review. We’re glad you loved the LG Front Control Dishwasher with Flexible EasyRack™ Plus System, model LDS5540ST. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
3
Performance and durability are awful on this unit
on May 2, 2023
Posted by: NoelGee
from Centennial , CO
I am only on LKG site to get dimensions for a new dishwasher to replace the LG unit that has been a disappointment.
Quality
3
Features
3
Value
3
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 9, 2023
We’re really grateful and appreciate you taking the time to share your rating with us. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: BinSC
from SC
Verified Purchase:Yes
The motor went out year 9. Then the whole thing broke year 11. It also did not have a serviceable filter which I think caused it to stink some.
Pros: ease of use, Style/Design, Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Tanisha, social/LG, June 8, 2023
Hi there, We know that it's a bummer when your appliances have given us their last mile to quickly. We would like to extend our support should you decide to give us another try in the near future. Please note that you can reach out to us at anytime, and we will do all that we can to take of you. We would like to leave you with a link to our help library for future reference: https://www.lg.com/us/support/help-library ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
3
Never Liked It
on August 27, 2023
Posted by: BG5540
from Ventura County, CA
Still works but thinking about buying new dishwasher. I've never been happy with this one. The plates fall over into each other so water can't get between the plates. I've had space plates every other prong to leave space between. Many rack prongs have rusted and broken off. The soap dispenser stopped opening years ago so I just pour soap into reservoir and leave open. I've always pre-rinsed since dishes not clean otherwise. Lots of wasted water. Hoping new one will avoid these issues but no dishwasher seems to be "hands down" great.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy LG, November 17, 2025
Hi, Brian. Thank you for sharing your thoughts about your LG Dishwasher. We understand how important reliable performance and durable design are, and we appreciate your feedback regarding the rack prongs, soap dispenser, and cleaning results. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with these rack, dispenser, and cleaning issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also explore helpful dishwasher resources on our official support page here: https://www.lg.com/us/support/help-library/lg-dishwasher-not-cleaning--20151094745547 and https://www.lg.com/us/support/video-tutorials/lg-dishwasher-dispenser-issue-CT10000009-20151130482795. ^James
Written by a customer while visiting lg.com
Posted by: JEEE
Verified Purchase:Yes
This dishwasher makes my dishes dirtier. Even if I completely remove all food particles from the dishes prior, they come out dirty. I have even had it serviced and it is no better!
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 21, 2023
Hi there. Thank you for leaving us a review on your Front Control Dishwasher with Flexible EasyRack™ Plus System. This isn't the experience we want you to have, and we want to ensure that you get the proper assistance. Please get in touch with us for your queries by sending us a private message on social media @LGUSSupport or call us at (800) 243-0000, and we'll be happy to assist you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Curt13
from Los Angeles
Verified Purchase:Yes
I bought this a month ago. I love it. It washes amazingly well and is so quiet. It’s so easy to use. I highly recommend this dishwasher.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kathy Pa
from Crossville TN
Verified Purchase:Yes
I have used my new dishwasher for a month. Since we just moved into a new house, I was unpacking my dishes and other kitchen glassware from boxes and wanted to just rinse them off before putting them in the cabinets. The rinse cycle worker great. I have done a few regular loads too and even went so far as to put a pot in there to wash which I have never done before because they never come completely clean. I had cooked rice in this pan so it have a film all around it. The pan came out nice an shiny. The thing I can I do not like is the filter you need to take out and clean. It is all one piece screen and all and you have to rinse it off that way. My old dishwasher you were able to take the filter off the screen so you could wash it.
Pros: ease of use, Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com