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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Stainless Steel Tub - Stainless steel
Average Customer Rating:
4.2
Rating breakdown 321 reviews
5 Stars
190
4 Stars
61
3 Stars
25
2 Stars
20
1 Star
25
82%of customers recommend this product.
(
249 out of
305)
Customer Reviews for LG - 24" Built-In Dishwasher with Stainless Steel Tub - Stainless steel
Customer Rating
5
very quite, wash clean, easy to install
on October 21, 2017
Posted by: Mila R
[This review was collected as part of a promotion.] I get it for 6mos, no any troubles. quite, many cycles.
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
It's broken
on July 18, 2018
Posted by: Mel77
from Tarentum, Pa
[This review was collected as part of a promotion.] It's broken and the pictures for my model number on your site do not match the inside of my machine.
I need to clean the filter, I think, but cannot figure out how.
My play store will not allow me to download the LG diagnistic app.
I'm on disability and cannot afford a repairman.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Not good
on November 21, 2018
Posted by: Wear
from Breinigsville,PA
[This review was collected as part of a promotion.] Bought 3 years ago. Had HE error code. Replaced element. Didn’t work. Next was main board. Wasn’t paying for that.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy CS, Social Media , November 23, 2018
Wow! I do appreciate you informing us about your experience. What you've described is not what we expect. To endure an unexpected malfunction not once but twice. If you would like additional support on this matter reach out directly via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks ^ CS
Written by a customer while visiting lg.com
Customer Rating
1
Getting Very Frustrated
on March 21, 2019
Posted by: Swahls
from Downingtown, PA
[This review was collected as part of a promotion.] Ok so maybe poor isn't the best choice for this, but after 2 and a half years of running flawlessly the dishwasher has now become somewhat of a nightmare and joke. The dishwasher threw a FE error code in January 2019, could not get the error code to clear so we had it repaired. 2 weeks later it stopped washing properly, called the repair place again. this time they had to diagnose the issue first, then order parts. Parts came in, repair guy starts doing the repair, can't finish because he needs another part. At this point we are now in at the beginning of March. New parts again show up, repair guy was here yesterday. replaced the sump pump, the main board, and another part that i can't think of. Ran the dish washer last night and low and behold another error code (nE) shows up.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
5
Response from lg.comBy EJ, Social Media, March 25, 2019
Hi, I can certainly understand how you would be frustrated with what you have been through with your dishwasher. This is definitely not what we expect from our products. I would like to see if we can make this right for you. Please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Written by a customer while visiting lg.com
Customer Rating
2
Started out good, but
on December 8, 2020
Posted by: jeffreyb08
[This review was collected as part of a promotion.] After 5 years racks are falling apart due to rusting
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 10, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Cleans great but, Rack design could be improved
on May 25, 2021
Posted by: Dale17
from Puyallup, WA
[This review was collected as part of a promotion.] We have had this dishwasher for over a year now. It does a decent job of cleaning but I dislike the rack designs. it does not hold our particular pattern of plates and bowls very well . The tines are too short to hold the weight of the plate in place and the tines are too close together to fit many bowls in. it waste space because we must place them so far apart to fit them in without being tightly against each other. You must use caution closing the unit so as to keep the plates from falling over and breaking each other. The upper rack is fine on one side but is not symmetrical so, glasses do not fit on the opposite side.
occasionally, it will stop running just after you start it and you need to keep an eye on it in case it stops. totally intermittent so, tough to locate the issue. available cycles are nice as well as the appearance.
occasionally, it will stop running just after you start it and you need to keep an eye on it in case it stops. totally intermittent so, tough to locate the issue. available cycles are nice as well as the appearance.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Dishwasher failed twice in 6 years
on July 5, 2021
Posted by: LSCC
[This review was collected as part of a promotion.] Not happy with this at all. Replaced motor and now the sensor board is failed and will not dry my dishes. Won’t but LG again
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, July 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Upper rack rusting
on September 5, 2021
Posted by: EricaG123
from Ashland, Ohio
[This review was collected as part of a promotion.] This dishwasher came with the home I just purchased 4 months ago. It was installed in July 2015. I noticed the upper rack is rusting in several places and assume there is no warranty left, nor do I have any warranty paperwork from the previous owners. I am not sure if there is any recourse.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com