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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Stainless Steel Tub - Smooth White
Average Customer Rating:
4.1
Rating breakdown 17 reviews
5 Stars
8
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for LG - 24" Built-In Dishwasher with Stainless Steel Tub - Smooth White
Customer Rating
5
Mostly very happy
on February 11, 2014
Posted by: The Stick Man's friend
from St. Louis, MO, USA
Bought this dishwasher about thirty days ago at Home Depot and the salesperson was very helpful. Everything works well but I offer the following two suggesions:
1. It would be nice to have the control panel on the top illuminated so it's easier to see the various functions - just a little difficult to read and illumination would be very helpful.
2. It never occurred to me to check the depth of the machine to make sure it wouldn't stick out in our particular situation. Older house and this never crossed my mind. My problem and not LG's as the machine is powerful, extremley quiet and does a terrific job. I'll just have to get used to it sticking out an inch from the cavity in which it's located. Not the biggest deal but I point this out to potential buyers who might want to put this into the space replacing an old machine - ours was 18 years old.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Started out good, but
on December 8, 2020
Posted by: jeffreyb08
[This review was collected as part of a promotion.] After 5 years racks are falling apart due to rusting
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 10, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Gets the Job Done
on October 17, 2014
Posted by: D.
from Golden Valley, MN, USA
Things I like, quiet, easy functions, solid, stylish, low cost to run, adjustable upper rack, easy to install myself.
Things I don't like, my plates don't work so well with the rack tines. I should have tried a couple of my plates in the rack at the store before I decided on this one. My ceramic / stoneware plates can not fit standing up straight, too wide so they angle over to the side at a 45 degrees. Tines too close together. Loads get "full" and ready to run sooner because the bottom rack is not holding as much, due to the way the plates fit. Maybe if another bottom rack were offered by LG I would buy that and switch racks. Plastic / tupperware type items do not dry so well.
Things I don't like, my plates don't work so well with the rack tines. I should have tried a couple of my plates in the rack at the store before I decided on this one. My ceramic / stoneware plates can not fit standing up straight, too wide so they angle over to the side at a 45 degrees. Tines too close together. Loads get "full" and ready to run sooner because the bottom rack is not holding as much, due to the way the plates fit. Maybe if another bottom rack were offered by LG I would buy that and switch racks. Plastic / tupperware type items do not dry so well.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Short life
on December 1, 2016
Posted by: anderoidx
from MN
[This review was collected as part of a promotion.] I bought this unit 3 years ago and it stopped cold and would not work. After 3 visits and over $400 for parts, I am paying half of what I originally paid for this when I bought it new. Do NOT buy it. I am disabled and cannot afford this on SSDI.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
LOVE this DISHWASHER!!! :LG Model LDS5540WW
on May 28, 2016
Posted by: HandyMom
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] I was hesitant because of some of the bad reviews about it not drying the dishes well and not having something lit up that says its finished. The second part is true and not true. There is nothing lit up that says clean BUT when it is running you can see a timer going the whole time. So i know when it will be done.
As for drying the dishes it gets everything extremely dry except plastic. And I think it even drys my dishes better then my old dishwasher which had a heated cycle. Its amazing how hot the dishes are if you take them out immediately after the cycle is done.
The best part about this dishwasher is all the ways you can adjust the spaces for dishes. All the other brands do not have this option or not as good as this one. I have been able to get all my big pasta bowls in no problem. I brought my dishes into the store to make sure they would fit, i would suggest you do this too, especially if you have larger bowl. I am really glad I did this because the bowls did not fit in any other dishwasher, the spaces were too small.
One of the other complaints I read was about the dishes not standing upright. I have not had this problem but I also make sure to face them in a way where this doesn't happen. So if you just take your time and load it well your dishes will be fine.
Overall I LOVE my machine and I installed it myself and I am a woman. Yes it took me 4 hours by myself because it was delivered around 7pm (late). My kitchen was darker so it was harder to see and I would put down a tool go into another room and it would take me a while to find the tool again. The hardest part was installing the new drain line because it was a tight area and a little uncomfortable reaching under the sink and getting around the disposal. But i did it and it makes me love it even more!!! I would suggest having another person to help you install it. If I had someone there to read the instructions and hand me the proper tools, it would have taken an hour maybe an hour and a half. I also suggest you run it a few times before you seal up the bottom to make sure there are no leaks. I didn't have any leaks but still waited for a few washes to make sure it was working properly.
I did also watch installation videos on youtube and think that LG could have made a better video starting with unpacking the box (because there is a lot of extra material) with step by step directions. They go very fast in their video and do not show things close up. In this day and age it is not difficult to get out a phone camera and film someone installing it. Would be easy and helpful to other customers.
The only con is it takes 3 hours to run the machine but that hasn't been an issue so far. I usually run it at night and sometimes its done before i goto bed.
Over all I am VERY VERY happy with my purchase and proud of installing it myself.
I would 100% recommend this machine.
I would 100% recommend this machine.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Quiet Dishwasher & Great Adustable Racking
on June 8, 2013
Posted by: John63
from Jackson, NJ, USA
We have only had this dishwasher a few months, but it is the quietest dishwasher we have owned and really does a great job cleaning the dishes. We also like the adustable racks.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
This product is so quiet.
on September 16, 2013
Posted by: buckyscorner
from West Jordan, UT, USA
I really like the dishwasher. It is really quiet and steams and cleans very well. The only thing I do not like is the tines are short and all of my plates always fall over. My plates are fiesta ware and they have a ridge on the back of the plates. Taller tines would make them stand up a little better. Also would be nice if there was light that stayed on when the dishes are clean. Other people in the house do not always know if the dishes are clean and start to put dirty dishes in when they are really clean. I had to get a clean / dirty magnet.. All and all I like the dishwasher and it was a great price.
Pros: Performance, easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Very quiet. Cleans well
on March 31, 2014
Posted by: Beverly1213
from Horn Lake, MS, USA
I love the dishwasher. My only complaint is the tines are hard to get to stay up. It cleans well and is extremely quiet. My dishes are coming out very clean. I have an electric range, refrigerator and washing machine all made by LG. I am replacing all my appliances as needed with LG products.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com