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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
Average Customer Rating:
4.2
Rating breakdown 417 reviews
5 Stars
234
4 Stars
101
3 Stars
38
2 Stars
21
1 Star
23
82%of customers recommend this product.
(
344 out of
417)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® SE, 5s and 5 - Reflection
Posted by: klbreton
from CT
Gender:Female
Verified Purchase:Yes
Love the color, the fact that I don't have to worry about my phone and I love the peace of mind of the warranty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vonn
Verified Purchase:Yes
I really love this case. It's lightweight and works really well!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rossie
Gender:Female
Verified Purchase:Yes
The slip cover does not fit the 5s iPhone snuggly on one side...where the volume controls are. Dust and grit can easily get inside the cover. The outer shell is okay.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 26, 2015
Hi Rossie,
Sorry to hear that the slip cover of your OtterBox Commuter seems to be somewhat out of whack. We’ll be more than happy to get you set up with a warranty claim for a replacement. Just give our friendly Otter tailors a call at 1-855-688-7269, and we’ll size up the situation and send off a new slip cover.
Cheers,
OtterBox Customer Service Team
Sorry to hear that the slip cover of your OtterBox Commuter seems to be somewhat out of whack. We’ll be more than happy to get you set up with a warranty claim for a replacement. Just give our friendly Otter tailors a call at 1-855-688-7269, and we’ll size up the situation and send off a new slip cover.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Amber22
from Middlesex County, NJ
Gender:Female
Verified Purchase:Yes
I like my new OtterBox case, the only issue I have with it, is that my adapter to my aux cord in my car does not fit with the case on my phone. Other than that, there are no issue with the product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RooBear
from Alabama
Gender:Female
Verified Purchase:Yes
I've enjoyed my case, light weight and able to carry in my pocket which I love!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dons60
from Edmonton Alberta
Gender:Male
Verified Purchase:Yes
this is my third phone with an otter box would not put my phone in anything else it has saved it many times
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good case
on July 13, 2015
Posted by: Priscilla
from Houston, TX
Gender:Female
Got my otterbox Commuter Series and it is a really good case. Would be better if the lightning connector cover actually remained in place, I admit it annoys me a little bit... Overall: price is excellent, delivery was fast and the case is really nice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Has kept my phone safe - Minor problems
on July 27, 2015
Posted by: JK93
from London
Gender:Female
I have had no problems with this case's actual functionality. I've had this case since the day I received my phone in the mail. I've dropped my phone from small distances now and again, nothing severe. The case has protected it every time.
My only complaints have to do with the bottom of the case where the headphones and chargers plug in. Some headphones actually cannot plug into the bottom because it is so thick, so be careful of that. Also, the flap that opens for the charger never goes back into place properly, which does annoy me a bit. These problems were, of course, there since day one.
And lastly, although I have had this phone case for a long time, (so keep that in mind!) the bottom hard part of the case broke in half before falling off entirely from the left side. It's true that I have had this case for two years before this happened, so this is really not a big problem.
Now that my case is nice and old, i might go ahead and buy a replacement, or I may try my luck elsewhere.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com