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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5
This Product May Have Saved My Life.
on January 17, 2014
Posted by: VC13
from Albuquerque, NM
Gender:Male
I've had the Otterbox Commuter case for my iPhone 5 for almost two years and I just want to commend how well the case has held up. I recently got into a Motorcycle accident and ended up skidding across the pavement for about 20 feet on my stomach. My legs took the brunt of the force, but thankfully I had the proper protection on. After I picked myself up off the ground, I went to survey the damage. At this point my bike was inoperable and I feared that I wouldn't be able to contact anybody. The pocket where my phone sat was torn to bits and holed through like swiss cheese and all I could see were the black imprints of where my phone sat in my pocket and where it came in contact with the road. When I reached for my phone to call for help, I was amazed at how well the case protected my phone. The case was a little worn and I was worried that the phone would be broken; however, after powering the phone up, I saw no visible damage and even the screen was in pristine condition! Without a doubt, that phone would not be working right now after coming into contact with the ground had it not been for the case. The toughness and durability of this case protected my phone and may have saved me from a sticky situation.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
See it to Believe It
on January 13, 2015
Posted by: Debsie
I never would have attempted this on my own but as I was running up the stairs of the middle school I teach at....hands filled with bags...my iPhone slipped out of my pocket right at the top of the stairs. I watched as it bounced all the way down the concrete stairs, knowing I would find a cracked phone. I walked down the stairs picked up the phone and not a scratch on it. I was pleasantly surprised. The commuter case was definitely worth every penny.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
So I dropped my 5s in a parking lot...
on August 17, 2014
Posted by: JustAnotherKlutz
Gender:Female
My phone was literally ran over by a car in a busy grocery store parking lot while wearing a commuter case. It fell out of my bag while wrestling my toddler and I didn't notice until I got home.
After checking the "find my iPhone" app I raced back to the store. The clerk said thankfully someone turned it in....but not before parking in the space. Yikes! I was expecting the worst. I mean a car ran over it! The case was pretty beat up and the thin plastic bar near the ports had broken.
The phone didn't have a scratch. Not a single mark.
I have had a few commuter cases before and since. I drop my phone from waist height or higher on a pretty regular basis, sometimes just to emphasize to defender devotees who hate the bulk that this one is really good protection too. The toddler turned preschooler throws it across the room at least once a week. It sits in the bottom of my purse with who knows what else. But nothing tops the car story.
I just ordered my 4th one and figured it was time to add my two cents. :)
Pros: High quality, Durable, great colors
Cons: a little thick
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Otterbox triumphs over eternal nemesis, Gravity!
on October 28, 2014
Posted by: rads
from GA
Gender:Female
Accidentally launched my iPhone 5 off the 3rd floor outdoor balcony this weekend, froze in fear for a moment, listened for the thud (which was sickeningly loud), and then ran downstairs to retrieve what was left of my poor destroyed device. I was expecting a tragic scene, the depressing end of a trusted ally - shattered and broken. However. Not only did I find my phone in one happy piece, but there wasn't a single scratch or crack on it!! THANK YOU OTTERBOX!!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kat1974
Verified Purchase:Yes
I just received my otter box last week. I have a crazy toddler and an hour after I put it on my iPhone my son knocked over my drink. Thanks to the otter box my phone stayed dry. Whew. It's a new phone because my last iPhone got wet and was less than a year old! Best thing ever, especially with a toddler in the house.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Skeptical, but now HAPPY with it ! ! !
on September 29, 2012
Posted by: maddielane
Gender:Female
When I read bad reviews after ordering the commuter, I felt like I should of gotten the defender & then tried to change my order but it already shipped so I thought i'd see for myself.
The turquoise color is refreshing to me, the case fits very nice, but then when I had to apply the self adhesive screen, I used the installation card that was provided to smooth out air bubbles and ended up lightly scratching the protector. Ugh, useless. Rubbing with my fingers worked out fine.
As you can see in the picture, the charger port cover does pop out a tiny bit. Hopefully through time it will naturally stretch into place. I can train it.
Since the outer case is very smooth unlike the previous grippy rubber silicone cases, I think it might slide off my hands so I decided to attach it to my lanyard, sometimes. The case has no lanyard hole so with my creative head I separated the two case layers next to the headphone jack (bottom left corner) & looped a temporary hair tie. I'll get those string attachments later.
Overall it worked out for me very well it's pretty slim & slender and my small hands wouldn't like the fat defender anyway.
I am proud of my cool phone. Aqua cool.
Pros: Durable, sleek, stylish, good protection
Cons: no grip on outer case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Super Box........
on December 13, 2014
Posted by: danagsm
from New York, New York
Gender:Female
I recently let my iPhone slip out of my hand and it fell down an elevator shaft four stories high into the pipes below the basement area of the building. As I prepared to replace my phone we were able to retrieve it late the next day. To my utter amazement it turned on immediately and had a slight scuff mark on my white commuter case. It is truly "otter" (utter) amazement. Thanks for creating such a durable product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Doesn't work with 30 pin to lightning adapter
on November 2, 2012
Posted by: Dapers
from Boston
Gender:Male
Commuter case is excellent, with one major caveat. Fits perfectly and looks to provide good protection (similar to my old 3GS Otterbox case). One significant design issue is that you cannot use the apple 30 pin to lightning adapter with it - the opening in the hard plastic on the bottom is too narrow for the thickness of the connector.
Pros: High quality, Durable
Cons: doesn't work with 30 pin to lightning adapter
I would recommend this to a friend!
Written by a customer while visiting otterbox.com