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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: Elvis
Verified Purchase:Yes
Overall a very good product. Only downside I have seen so far: The thin run of plastic along the bottom front of the phone ripped fairly easily. This also happened to a friend's case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JaneD
Gender:Female
Verified Purchase:Yes
Otter is a great product which really protects your cellphone and has the best customer service I have encountered! Any problem will be attended to carefully and immediTely, m
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pattty
from Bay Area, CA
Gender:Female
Verified Purchase:Yes
Absolutely the best case I have ever had. I am quite clumsy, i have shattered the screen before on phones with other cases. I must drop my phone daily. When i got the iPhone 5 for Christmas, I knew i the screen spider cracked quite easily. I asked around and heard Otter Box a few times. I went to check them out and was very pleased. I got the blue and white. I have dropped my phone so many times and the otter box has hold up! The warranty Otter Box offers is amazing! They say if anything happens to your otter box they will replace it no questions asked, all you have to do is send them a pic of your case with thee damage and fill out a claim. After dropping my phone daily for 8 months, the very bottom of the case broke, right below the iPhone home button. I filed a claim and sent in the pictures, the next day i got an email saying they had shipped out a new case for me. I will never have another case other than an Otter Box.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Love this case
on November 23, 2013
Posted by: Starsgal
from Frisco, TX
Gender:Female
This is a great product. I have dropped my phone several times and my Otterbox Commuter case has protected it. The only drawback i see to this case is the opening to the headphone jack. I have an adapter that plugs in to allow using my cars speakers to play music. The adapter does not work with this case as it did with my iPhone4 case.
Pros: High quality, Durable, easy to slide in and out of pockets
Cons: headphone jack space is too small
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PaulinSF
Verified Purchase:Yes
I purchased an Otter Box case for the first time in late August. I loved the look of the case and it seemed very durable. Somehow, I managed to get a crack in the bottom of the plastic case. Otter Box replaced the case at no charge and I received the new piece in just a few days. Completely happy.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BellaSue
from Canada
Gender:Female
Verified Purchase:Yes
The case is great for protecting the phone although i find the bottom where the plastic surrounds the charging part and headphones is very weak ive had to replace mine twice already. Maybe get a different style instead of Commuter
Id like to say thank you to otter as they stand my there product and have replaced it at no charge to me both times.
Pros: protecrs phone from breaking
Cons: the bottom could be a little sturdier.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: bsdds
from Little Rock, AR
Gender:Male
Verified Purchase:Yes
Great design protecting my iPhone from damage. Don't underestimate the importance of the flap over the charging port that keeps lint and debris off the contacts! The coefficient of friction is just right for keeping the phone from slipping out of one's pocket and into harm's way. A lot of thought went into the design and choice of materials. I wouldn't have any other iPhone case.
Pros: Durable, High quality, stylish
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Cracked Otterbox Replaced
on December 1, 2013
Posted by: Carol123456
Gender:Female
Verified Purchase:No
I just want to say a big thank you for replacing my Otterbox. There was no hassle and it was easy to do. I really do appreciate that, especially in today's environment where not many people are so willing to stand behind their product or provide a no-hassle replacement. I was also able to get the color I wanted (pink and white). For some reason, not a lot of vendors have this combination in stock. Thanks again. - CA
I would recommend this to a friend!
Written by a customer while visiting otterbox.com