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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: GradStudent
from Ann Arbor, MI
Gender:Female
Verified Purchase:Yes
I have bought two of these cases and have received two more replacements because the plastic broke. It has happened over and over and I was only taking the case off of my phone or pulling it out of my back pocket. I would suggest buying another case.
Cons: Low quality, breakable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: goadan
from DFW
Gender:Male
Verified Purchase:Yes
My first case cracked when it fell from a chair to the floor from less than a 2 foot drop. I reached out to OtterBox via the warranty process form the website and it was easy to file a claim and they quickly sent me a replacement. My only complaint with this product is the silicone insert. At the bottom of the phone the silicone insert is bunched up and sticks out of the bottom of the case. It is a rather poor design as there is nothing to hold it in place so it will always be loose and bunchy. I have stuffed it back under the plastic case but it looks terrible and is the only way to keep it from catching on everything.
Pros: easy to get on and off, does not leave wear marks on phone, great warranty
Cons: minor aesthetics, plastic cracked from short fall, silicon is loose inside case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joce1994
Verified Purchase:Yes
The white looked awesome when I got it, but within an hour it was already gross. I feel like I just wasted too much money on the white rubber when clearly it couldn't last a day without turning grey/brown.
As far as the product itself goes, I love it. I previously had the grey rubber and that never got dirty. Just do yourself a favor and don't get white.
As far as the product itself goes, I love it. I previously had the grey rubber and that never got dirty. Just do yourself a favor and don't get white.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: naxus
Gender:Male
Verified Purchase:Yes
Excellent ! Good price, nice design and a perfect after sales service !
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Skater3545
from Evans, GA
Gender:Female
Verified Purchase:Yes
White became so dirty after just a few months. It does not clean well either. I bought a black case and I am using the black inside with the pink outside. Much better.
Pros: High quality
Cons: color gets dirty
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Horrible Quality, Shatters on Impact.
on February 8, 2014
Posted by: AnonymousReviewer7
In the second week of use, the portion surrounding the charger broke off. 2 weeks later, a portion of the back was cracked and fell off soon after. This week, I noticed a small crack around the top section, the one that surrounds the top part of the phone where the button is. Today that broke off. In short, I am appalled at the low quality of this product.
Pros: looks nice?
Cons: Low quality, Not durable, shatters on impact
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: bjongerius
Verified Purchase:Yes
This was my 2nd replacement of my original in less then 2 years and it already has a crack. I've only owned it for 2 months. It kind of gets frustrating when you have to continue filling out warranty claims...
Cons: Low quality, Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Greeneyes57
from Hickory, NC
Gender:Female
Verified Purchase:Yes
I have used an otter box for nearly a year and it has protected my iPhone, even when it was dropped on concrete. It is easy to clean and looks stylist as well. The otter box website was easy to navigate otter box stood by their warranty without question.
Pros: High quality, Durable, great color selections
I would recommend this to a friend!
Written by a customer while visiting otterbox.com