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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5
GET THIS CASE
on September 25, 2012
Posted by: Jamiet
from Portsmouth, Va
Gender:Male
This case is ABSOLUTELY flawless and looks great. I also have this style case for my iPad 3 and I have NO complaints.
Pros: High quality, Durable, looks great too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Exceeded my expectations!
on May 2, 2013
Posted by: Magalagaloo
I bought the Commuter case for my iphone 5 the same day i bought my phone. I had never had an Otterbox, but my brother swore by them. I had the white with the gunmetal grey inner case. The case is not only very cute but its so practical. I drop my phone all the time and not only does the phone not get damaged, the case doesn't either. Also, I'd like to object to the comment below saying the white case got dirty , mine did not, at all. As a matter of fact, Otterbox just replaced my last case because it broke and I just compared the two side by side and there was no difference in color.
One more thing. Otterbox has the BEST costomer service around. If there's something wrong with the prodect let them know and they fix it, no hassle! Never buying anything but Otterbox.
Pros: High quality, Durable
Cons: grey inner case is wearing down
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Poor Quality Case
on November 11, 2013
Posted by: NosyReporter
I bought an iPhone 5S as an upgrade to my 4S. I had an Otterbox Commuter style case for my 4S and absolutely loved it, so it seemed like a no-brainer to purchase one for my 5S.
The case has a couple of things going for it. It fits my 5S beautifully. I know it will protect the phone; I once dropped my 4S in a parking lot and it was pristine.
But the Commuter I ordered for my 5S is a disappointment in terms of quality. It's definitely not up to Otterbox standards. The power button is difficult to press. The edges on the cutout for the silencer button weren't cut cleanly, making the case look sloppy. The tab covers for the power and microphone jacks are difficult to open and close and aren't anywhere near as pliable as the Commuter I had for my 4S, making it difficult to use the power cord and headphones.
Overall, while I know it's going to do its job and protect my phone, it's a real disappointment from a quality standpoint. Otterbox, you can do better.
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4
Great case, but don't buy the white!
on October 15, 2014
Posted by: kdaniel9
from Atlanta, GA
Gender:Female
I had this case for a really long time in dark colors and it was perfect, but then I bought a new one for a fresh look and I selected white for the inner layer. I can't put the case ANYWHERE without the white absorbing colors from my purse, my jeans, or any other fabric. It constantly looks smudged and dirty now. Quite disappointed by that.
Pros: High quality, Durable
Cons: white gets dirty easily
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joba
Verified Purchase:Yes
Good protection for my SE iphone. Recommend applying Alpha Glass as well. Would like to see more color options for customization in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
It does what it's supposed to do...
on September 28, 2012
Posted by: jwilliams1993
from South Bend, IN
Gender:Female
I ordered an otterbox commuter case in its Reflection color. It's really a great looking case! It feels sturdy and I have a great feeling that it will protect my phone, which is what I bought it for. That being said, I believe that Otterbox should have waited a little longer to begin producing the cases, because mine does not fit well. Yes, the actual phone fits in the case just fine. But the flaps that cover the charging and headphone ports will not tuck in and are really distracting. Also, opening them is difficult. I'm having a problem when I try to lock my phone. I have to push the button down SO hard for it to work. Also, on the left side where the volume buttons are, the soft plastic part of the case curves out, which is irritating. The case doesn't look as sleek as I thought it would either. It really feels like I'm holding and iPhone 4 or 4s. I thought for sure that the case would be thin enough, yet still protective, to work for an iPhone 5. But like I said, the case does protect the phone, which is what we're all buying it for. I would recommend this brand, but would suggest waiting to buy this iPhone 5 commuter case until after a few simple changes have been made.
Pros: protective, great color
Cons: poor fit, thicker than expected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Love the case, hate the white
on November 6, 2013
Posted by: kp707
I have owned several otterboxes for previous phones. Recently purchased a new iphone 5s and had to have an otterbox on it. I ordered the Commuter white inner silicon layer, aqua blue outer plastic layer. The case is great, protects the phone as I expected an otterbox to (already dropped it a few times and no damage). However, the white silicon is VERY dirty and I've only had it for a week. I have come to terms with the fact that it will be perpetually dirty, as I have cleaned it several times and within the day its back to being filthy. Just wish I knew ahead of time how dirty that silicon would get and how hard it would be to clean and keep clean. I would have ordered another color had I known.
Pros: High quality, Durable
Cons: white gets filthy!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Disappointed.
on December 27, 2013
Posted by: csnboh
from Ohio
Gender:Female
I am a frequent Otterbox user and when i got this case I was disappointed with it. First of all it gets really dirty very quickly. I have the white silicon piece and it is already very dirty but has not been exposed to much dirt. So if you are going to get this case you might as well go for darker colors. Another complaint would be that when you have the screen protector on it the case makes it peel up, so i just had to take mine off. Another problem with this case is that after i took it off a couple of times i noticed that my lock button is getting loose on my phone and I'm worried that soon it is not going to work. Also, there is no clear cover on the back of this case in the circle to cover the apple which leaves the case feeling incomplete.
Cons: not clean, not complete
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com