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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5
Kids no longer killing iphones
on February 16, 2017
Posted by: Alex
I have two teens who have been murder on iPhones (my old hand me downs), multiple smashed screens, multiple dented casings, one iphone actually killed outright from blunt force trauma - all apparently from dropping phones. About six months ago I bought two of the Commuter case and sleeve combos. Since then both kids have reported multiple dropped phones and no issues!! Today the 15 year old had her phone knocked out of her hand and then it fell down three flights of stairs with no damage!
Buy this case. Just buy it!
Love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Okay
on February 16, 2017
Posted by: Leguire28
I got the case for my new phone and loved it until it cracked in 2 places. It's very protective but not good for Droping it a lot.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 17, 2017
Hi Leguire28,
We appreciate your feedback! We are sorry that this Commuter case cracked in a couple of places. As long as your iPhone is unharmed we will consider this a win as we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
We appreciate your feedback! We are sorry that this Commuter case cracked in a couple of places. As long as your iPhone is unharmed we will consider this a win as we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Aa10
Verified Purchase:Yes
So far this has been the best purchase I have made on a case for my se! My personalized case is so pretty, protective and an eye catcher. Nothing bad to say about it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Luigi
Verified Purchase:Yes
I bought this case for my daughters phone as a replacement for her old case. She had a larger and more bulky Otterbox case before and as with all her friends, that case did not hold up. She has an Apple phone and the part that needs to open and close constantly ripped. I think this case has a better design and hopefully will last longer than the one year she got out of the first case.
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case I've ever had!
on April 27, 2017
Posted by: CMiles
I bought this case three days ago. Two days after I bought it the phone fell out of a bus window. The only thing that happend was some deep rock pits in the screen protector, and a few minor scratches on the front lip of the case. I replaced the screen protector the next day and it looks almost as good as new. (There was even some rumors about the bus running over it, but it can't be proven.) All in all this is the second phone I've had in the last 5 years that has an otter box on it. Once again it has proven worthy of 5 ⭐️ ⭐️
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: pattis
Verified Purchase:Yes
This is my second Otterbox phone case and I love it! I had my first one for two years. It was getting broken as a result of being dropped - way more than once! - but my phone, as well as the glass screen protector, are still perfect as a result of the serious protection provided by my Otterbox! I didn't even hesitate to buy a new one!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LPS1
Verified Purchase:Yes
I bought an outer shell to replace one that cracked upon sitting down with my phone in my back pocket. The outer case cracked but there was no damage to my phone. Without the case my phone would have bent.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bodieknits
Verified Purchase:Yes
This is my second Otterbox and I will never go to another company. The pale pink is keeping it's colour just fine and my last one kept the phone in amazing shape.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com