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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
3
Okay Case
on July 13, 2014
Posted by: lovemypup
I have had this case for 6 months and I am getting bored of it. My friends have the lifeproof and we recently used them in the pool. It made me jealous of how I couldn't use this case in the water. My case is the grey/white one. Whenever i put it in the back pocket of my jeans or shorts, the color of my jeans rub off onto the case. The sides of the case dont fit correctly to my phone. Part of the case has peeled off. The only positive thing I can say about this is it protects the phone when you drop it (on dry land)
Pros: protects phone
Cons: Low quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
DO NOT BUY THIS CASE!
on February 20, 2013
Posted by: Guest42
I purchased this case for my iPhone 5 a couple of months ago. It did a great job of protecting the phone, and I didn't have any complaints about it...until I took it off. This case completely destroyed my phone. The phone has deep scratches on the back and sides where the case gouged into the metal. I'm very upset! I will definitely NOT be purchasing another OtterBox case in the future.
Pros: Durable
Cons: damages your phone!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2
Take it back to CAD Otter
on March 22, 2014
Posted by: SadOtterClubbed
Before considering this model I looked at a lot of other options, but in the past I've always had OtterBox products on my devices and for the most part, have always been well satisfied. The iPhone 5C has been particularly difficult to shop for because I did want to lose the beauty of design, or the functionality of the phone. And unfortunately this OtterBox deprives me of both.
I do like the security that I get from knowing my phone is secure in the case, but the rubber casing is ill fitted and when placed in the hard shell you lose control of the volume control. There is also a bit of a battle to get your thunderbolt cord plugged in with one hand and if you have a decent audio cord, you have the same issue.
If looking for security, this is your case. It even comes with a screen cover. But, if you want a case that allows you ease of access to the ports and controls, keep looking.
Take it back to CAD OtterBox. If you're going to sell products for 5C make sure it's designed for the 5C.
Pros: Durable
Cons: Low quality, does not fit well, lose control of functions
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2
This Case Breaks Easily
on November 25, 2014
Posted by: Itsme123
This case has wonderful protection but I have had it for one month and the case's hard plastic breaks very easily. This case is great if you only want it for two months.
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: taylor382
Verified Purchase:Yes
was way too overpriced and it doesn't fit properly
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2
Not a good choice
on October 3, 2012
Posted by: Rig85
from Central IL
Gender:Male
I loved my Otterbox Defender for my iPhone 4. This time around, I went with the Commuter series for my iPhone 5. I didn't need as much protection, as I was always careful with my phone.
Pros: This thing does look like it could keep a phone protected from a drop.
Price was not too bad.
Cons: The case is too SLIPPERY! The plastic might slide out of your pocket easily, but, I'm worried about drops due to handling this thing. It's way too slick, and, there's no grip to it.
The power/lock button is very hard to press. It takes extra force to press it down; frustrating.
The port cover on my case does not lock in place. The headphone jack port cover locks beautifully...but the one covering the charge port does not. I can't get it to stay put!
The screen protector they ship with this thing is also pretty poor. A Zagg protector would be a good investment.
Very disappointed with Otterbox this time. My Defender case for my old phone was awesome. I will be returning this one and waiting for the Lifeproof case.
Cons: slippery, power button too hard
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Best in the Business
on November 9, 2012
Posted by: Sodderbum
from MN
Gender:Male
This case blows my mind. OtterBox continues to produce the best quality case out there. The new color selection is awesome. I feel completely safe handing my phone to any and not worry about it breaking.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Color choices
on November 12, 2013
Posted by: eabmw
from Texas
Gender:Female
The red is not a real true red----I was disappointed in that. It's more orange looking in the sun and I don't care for the color orange much at all.
Pros: High quality, Durable
Cons: color
I would recommend this to a friend!
Written by a customer while visiting otterbox.com