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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
1
I wished I had waited for the Reflex
on November 9, 2012
Posted by: McMike
I have had two other otterbox iphone cases -- both were Prefix, a one piece case. The two-piece Commuter seems to have bells and whistles that would make it better, but this case's plastic at the base cracked right away and the dust covers for the earphones and charging plug were hard to open.
Wished I had waited -- now I will be returning it and wonder if I will replace it with another otterbox product or go somewhere else.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
No longer King of extreme protection
on November 12, 2012
Posted by: dissatisfied1
I bought this case as I always have since the very first iPhone. The protection provided has steadily decreased since the first Otterbox I had, removing very important dust protections. The speakers for example are no longer covered by dust filters, and instead left open to allow dust to work itself in between the phone and the case to slowly rub pits into the phone. The camera is no longer covered, where other companies have either placed coated glass in front of the camera, or a small door that swings out of the way when needed. the whole area of the earpiece and front camera are left wide open, allowing another access to dust. Lastly the rubber is better than the last generation, BUT, there is now a protective coating which peels if the case is rubbed. Unfortunately for Otterbox, it seems as the company has gotten larger, attention to making the best cases, and providing great customer service (that's an entirely different story) have gone the other direction.
Pros: Durable
Cons: Low quality, low dust protection
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2
Otter Box Commuter
on January 17, 2013
Posted by: Bingoforfuel
from Vancouver British Columbia
Gender:Male
I've only had this case for a few days but already know it will be relegated to the junk drawer. The button covers are stiff, as would be expected with a new case, but they also don't appear to fit over the phone buttons properly. Possibly, a poor batch or quality control glitch. Also the screen protector, despite installing it properly the lip of the rubber inner case lifted an edge and in no time, half the protector was off. I believe my money, and yours, might be better spent on another product.
Pros: Durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: harlin711
from Nova Scotia, Canada
Gender:Female
Verified Purchase:Yes
Love the protection my iPhone receives from my Otter Box. I spend lots of time in the barn and drop my phone regularly on the cement floor. Love the wide range of colors available to choose from as well!!
If I have a negative to say about the Otter Box, I would recommend having the outer portion of the cover to be a little more pliable.....especially at the bottom area where the pieces are thinner around the speakers and charger. This is where my first Otter Box broke and so did many of my friends Otter Boxes :(
Overall, I'm pleased with my Otter Box
Pros: High quality
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Silliness
from Florida
Gender:Female
Verified Purchase:Yes
Case broke after 10 months. Otter replaced it. That was great but I hope it doesn't break again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
mine
on May 30, 2014
Posted by: vctech
nice case. Have used Defender series in past. Commuter series looks nice as well.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mayaaa234
Verified Purchase:Yes
The defender case from Otter Box is a great buy! I am always dropping my phone, so I needed something durable, and I definitely got what I needed. I've already dropped it many times, yet I could always count on the case to keep it safe. Not only are there stylish color options but it's also a great way to protect your phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fleezzie
Verified Purchase:Yes
Product was exactly as described. Very fast delivery and was kept informed regarding transaction and delivery. Will buy again from otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com