otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product. 
(
656 out of 812
)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5 out of 5
5
As expected, good quality.
on October 7, 2013
Posted by: Abuelo
Verified Purchase:Yes
I need it to change my previous case, since the white rubber was dirty that is why I selected this color combination.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Possibly the best case ever
on October 10, 2013
Posted by: SteveM
from England, UK
Gender:Male
Verified Purchase:Yes
I have been an avid otterbox user from the days of the iPad 1 and iPhone 3GS. Infact the commuter series still covers my iPad 1 to this day.
The cases are truly built with protecting your product in mind, I have on the odd occasion dropped my latest pride and joy (iPhone 5) and there has been no damage at all to the phone.
The reason for 4 on the quality is that the bottom of my commuter case snapped when removing to replace with a defender series case (needed the extra protection) but with a quick email and 2 pictures later, the customer services team had a replacement to me in the UK within 1 week.
My work colleagues were impressed with my defender case and the customer support that 2 of them are now sporting them on their iPhones.
Brilliant cases and fit like a glove.
Pros: High quality, Durable
Cons: commuter series can be flimsy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Saved my phone, great customer service
on October 10, 2013
Posted by: lissa21
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Someone accidentally knocked my phone out of my bag into a puddle on the curb. I swooped in and snatched it up immediately, but that would normally be enough to spell doom for devices that are frustratingly un-waterproof. Water got past the hard shell, but not past the silicone inner shell. Disaster averted -- thank you, OtterBox. The tiny thin piece of plastic near the charging port is a bit flimsy and cracked unprovoked, but overnight OtterBox sent a replacement in the mail, no questions asked. I normally don't bother with reviews, but I'm grateful for a great company.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome phone case!
on October 10, 2013
Posted by: Hopestwilight
Gender:Female
Verified Purchase:Yes
I had this same model case for my iphone 4. I put it on the day I bought the phone and it didn't come off for 2 yrs. It had its fair share of bumps & drops, but when I upgraded to the iphone 5s my iphone 4 looked brand new. I love this new case even better. Rubber insert seems more sturdy than previous one. This case is great! We also have the defender cases for an iPad and iPad mini. They have saved our iPads on more than one occasion. My son left his iPad mini outside by mistake at home... Found it the next morning...it would have been ruined with out it!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on October 11, 2013
Posted by: dennisfarina
Verified Purchase:Yes
Overall great case shell. Potential to snap off bottom of shell during install. Bottom corners are a weak point but can take some abuse.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Great case, but gets dirty quickly
on October 11, 2013
Posted by: beachgirl111
Gender:Female
Verified Purchase:Yes
I purchased the white slipcover to match my new white iPhone 5s face. It's durable and provides good protection, but it gets dirty very quickly just from hand oils. On top of that, it's difficult to wipe clean.
Pros: Durable
Cons: gets dirty quickly
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on October 11, 2013
Posted by: RamGirl
Gender:Female
Verified Purchase:Yes
cover on charging slot does not close completely, other than this everything is good
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on October 11, 2013
Posted by: RamGirl
Gender:Female
Verified Purchase:Yes
I like the hard outer cover. It allows you to slide your phone in and out of you pocket easly as the jel one on my previous phone did not and I didn't like that
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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