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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
3
Doesn't fit the 30 pin to lightening adapter
on November 10, 2013
Posted by: 3kidmom
Verified Purchase:Yes
I purchased an iPhone 5 along with this otter box case. If I want to use my iPhone to play music thru a dock, it requires a 30 pin to lightening adapter. Unfortunately, this case does not fit that adapter and so the phone has to be removed from the case every time I need to use the adapter. I snapped the plastic removing my phone from the case. However, kudos to otter box, who shipped me a brand new case after I supplied photos of the damage. Great customer service!
Pros: High quality
Cons: doesn't fit 30 pin to lightening adapter
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: ThatKid
Verified Purchase:Yes
This case was a transition case until I could get a waterproof case for my iPhone. Great case for moderate phone users.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Okkid
Gender:Male
Verified Purchase:Yes
I use my phone hard and often drop it. It has always protected my phone
Pros: High quality, Durable
Cons: need to improve bottom of phone design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathyapril5
from Port Saint Lucie, FL
Gender:Female
Verified Purchase:Yes
Love my new cover. So easy to install. So many colors combinations to choose from
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GolfR
from Minnesota
Gender:Male
Verified Purchase:Yes
Had black commuter cover on my 4S. Provides nice protection without being too bulky. White slipcover does tend to turn blue over time from sliding in and out of jeans pocket. Overall good case with good protection.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: GolfR
from Minnesota
Gender:Male
Verified Purchase:Yes
Blue plastic commuter shell adds nice color and fits phone perfectly. On my 4S, the plastic shell cracked at the bottom (I assume it caught my pocket coming out). Overall I like the plastic shell on the commuter series a lot as it allows the phone to slide in and out of pockets easily and provides good protection. The 3GS commuter cases we had were all perfect!
Pros: High quality, Durable, color choice
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJCinColorado
from Boulder, Colorado
Gender:Male
Verified Purchase:Yes
Bought this on recommendation from family member, and I like the size and fit. The case seems to be solid enough to protect my iPhone well. Unfortunately, after having it for about 9 months, I noticed a complete crack in the bottom of the case adjacent to the plug-in for the charger. I was surprised because I'm not hard on my phone, and I keep it in well-protected places when carrying it. Qualitiy of the case is good, but it didn't seem as durable as I expected.
I went to the store where I purchased the case and learned that I should go the the Otterbox web site and follow instructions to submit a Warranty Claim. I did so and got a response right away. I received a replacement Otterbox within a few days, and am pleased with how this was handled. I'd recommend Otterbox to others, in large part because of the efficiency with which my claim was handled.
I went to the store where I purchased the case and learned that I should go the the Otterbox web site and follow instructions to submit a Warranty Claim. I did so and got a response right away. I received a replacement Otterbox within a few days, and am pleased with how this was handled. I'd recommend Otterbox to others, in large part because of the efficiency with which my claim was handled.
Pros: High quality
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sjmills
Gender:Female
Verified Purchase:Yes
I cracked the bottom of my otterbox and although I wasn't happy it broke, I was very impressed with how easily and quickly I received a new case for free under warranty. No receipt needed; just a couple pictures and an email, and within a couple days I had a new case shipped to me. Happy customer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com