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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5
Greatest iPhone Case by the Most Honest OtterBox
on November 11, 2013
Posted by: FeedBackKing
Verified Purchase:Yes
OtterBox should be awarded the title for America’s Greatest and Most Honest Company.
My family and I have been using OtterBox cases for our androids, iPhones, and iPads for many many, many years. OtterBox is the greatest case which holds up to anything . OtterBox has never ever failed me. We have dropped our phones and even my iPad multiple times with absolutely NO damage to the devices.
My family and I have been using OtterBox cases for our androids, iPhones, and iPads for many many, many years. OtterBox is the greatest case which holds up to anything . OtterBox has never ever failed me. We have dropped our phones and even my iPad multiple times with absolutely NO damage to the devices.
OtterBox is the most honest company on planet earth. I had a minor issue with my iPhone 5 case.
I called OtterBox and within minutes I was able to speak to a US-based, English-speaking customer service representative. The representative was extremely polite and professional. He solved my problems immediately. OtterBox shipped me a new iPhone 5 case right away. OtterBox staff is very well trained and gives its customers top priority.
Where in this this world would you find a company that provides such extremely high level of customer support right from their offices in Colorado, United States of America?
If you buy any other case, you will never be able to call the manufacturer. Even if you do get lucky enough to get in touch with the manufacturer, you will never be able to speak to a live person. Even if you are able to speak to a live person, he/she will NEVER help you.
I called OtterBox and within minutes I was able to speak to a US-based, English-speaking customer service representative. The representative was extremely polite and professional. He solved my problems immediately. OtterBox shipped me a new iPhone 5 case right away. OtterBox staff is very well trained and gives its customers top priority.
Where in this this world would you find a company that provides such extremely high level of customer support right from their offices in Colorado, United States of America?
If you buy any other case, you will never be able to call the manufacturer. Even if you do get lucky enough to get in touch with the manufacturer, you will never be able to speak to a live person. Even if you are able to speak to a live person, he/she will NEVER help you.
I love OtterBox. Keep up the great work OtterBox.
Long live OtterBox. God Bless OtterBox and its staff.
What a great company!
Long live OtterBox. God Bless OtterBox and its staff.
What a great company!
Pros: High quality, Durable, excellent customer support
Cons: none
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenvill
from Delray Beach, Florida
Gender:Female
Verified Purchase:Yes
Amazing case!! A lot of people ask about it! Very comfortable and fits in my pocket with being so bulky!
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MontanaGirl
from Estes Park, CO
Gender:Female
Verified Purchase:Yes
I am on the board of The Cloud Foundation, a Colorado-based wild horse advocacy organization. We spend many days on wild horse ranges in CO, WY, and MT every year which are on remote public ranges. Phone service is spotty at best, but we text back and forth a lot when spotting wild horses to document them, and my phone is an important tool. This sleek protective cover fits easily in my jeans or shirt pocket, always easily accessible. Love the Otter Box!
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mervy
Gender:Female
Verified Purchase:Yes
I love my I-phone 5S otterbox case. It has "saved" me already in 2 weeks from cracking the face of the phone by accidently dropping it on a tile floor & also in a dirt field. I would highly recommend this to anyone! Great Product!!
Pros: Durable, High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Uriah
Verified Purchase:Yes
I bought one of these for a samsung galaxy s phone I owned before. I have put these cases through the unintentional ringer. I am a truck driver. My phone has fallen from the cab to the ground. And other some such thing. The case has always taken the impact with the phone coming away without any damage. I will recommend these every time. The only thing I could hope for is that the commuter series to get some designs similar to the defender series. Other than that I couldn't be happier.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dutchie
from Burlington, ON
Gender:Male
Verified Purchase:Yes
I have owned the Otterbox Commuter for my iPhone 5 for a year or so. I have dropped my phone a few times and the Otterbox completely protected the phone. Not a scratch! The bottom part of the hard plastic frame is rather thin around the charge port and this has broken on me once so far. Otterbox replaced it free of charge but the design is a little fragile in that area and prone to easily snap. I know of two other users that have had the same problem.
Pros: High quality, protects well
Cons: design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charles17
from Windsor, ontario
Gender:Male
Verified Purchase:Yes
I bought this for my iPhone 5s and it is a great product. Fits well, light, and easy to put on the phone.
There was a manufacturing flaw with the case. The warranty team was very responsive and helpful in resolving the problem. No hassles as all. Great service.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Butterfly1030
from New jersey
Gender:Female
Verified Purchase:Yes
This cases are the best ever they protect your phone the best
I would recommend this to a friend!
Written by a customer while visiting otterbox.com