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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: Kv625
Verified Purchase:Yes
Love all of it except the tiny piece directly below the home button. Seems to break fast and easily.
Pros: High quality
Cons: some areas are weak
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: INeedToFindaNickName
from Boston, MA
Gender:Male
Verified Purchase:Yes
This case is great! It's protected many drops for my iphone 5s and its pretty slim too. It's easy to put on and easy to take off. I only have one issue with it where the rubber gets scratched pretty easily but its only minor. Overall get this case! By the way, customer service is absolutely amazing! They will send you another case if its defected!
Pros: Durable, High quality
Cons: rubber can get scratched off
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Schaffy
from Los Angeles
Gender:Female
Verified Purchase:Yes
I recently upgraded to an iPhone 5 and needed a new case. Since I loved my OtterBox that I had on my iPhone 4, there was no doubt I'd be getting an updated Commuter case. I was so excited when I realized I could do custom inner/outer colors now! I immediately knew I wanted teal for the rubber inner piece, and I have to say it looks pretty nice inside the white plastic outer piece I selected. I do have to say that the upper left corner of this inner piece doesn't snugly fit to the phone, and it does show dirt/scuffs over time. However, the dirt/scuffs easily clean off and the protection isn't necessarily hindered.
Pros: High quality, Durable, customizable
Cons: shows dirt, not a fully snug fit
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Moms
from Texas
Gender:Female
Verified Purchase:Yes
Screen protector fit fine with the case on. The case did not add too much bulk.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KatieVh
from Minnesota
Gender:Female
Verified Purchase:Yes
I love how it's an added protection. I don't know how many times I've dropped my phone, and a plastic case would NOT have protected it. I love my otterbox, and although it isn't necessarily that colorful, I will never go with anything different.
Thanks for a great product!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DeberK
from TX
Gender:Female
Verified Purchase:Yes
Have used ONLY OtterBox cases since my first iPhone (now on 5th one). Tried a couple of others & prefer OtterBox. If I had a dollar for everytime I've dropped my phone I'd be rich.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DeberK
from TX
Gender:Female
Verified Purchase:Yes
Have tried other brands but the OtterBox commuter series works great for my needs.
Pros: High quality, Durable, fits in my coach wallet
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SeanFire
Gender:Male
Verified Purchase:Yes
The case offers medium-duty protection and adds a nice wight and feel to the phone without being too cumbersome. The phone slid off the roof of a car to the street; the pastic shell was damaged but the phone was fine. Otterbox replaced the shell @ no cost. There are a few negatives that would keep me from purchasing this model again.
The silicone covering the power button makes it very difficult to depress the button or hold it down. It almost takes two hands to turn the phone on as you have to place your tendons into overdrive to press the button with 1 hand. It's an awkward motion.
The silicone covering the lightning charge port is very thick and doesn't stay open as you put the charge cable in. Either changing the flap resistance or eliminating it altogether would be a better design. Ditto the headphone port, which, because of the shape of the outer plastic shell, does not allow all headphone jacks to sit fully in the port. My headphones would not go all the way in unless I took the plastic shell off. That is a huge flaw.
Last issue I have is with the silicone around the mute button. The silicone is thick and the opening is small making it hard to get a finger in to flick the mute. You have to angle your fingertip in straight to touch the button; Again its sort of an awkward motion.
Overall I love the protection the case gives but thick silicone combined with some design flaws makes the phone harder to use.
The silicone covering the power button makes it very difficult to depress the button or hold it down. It almost takes two hands to turn the phone on as you have to place your tendons into overdrive to press the button with 1 hand. It's an awkward motion.
The silicone covering the lightning charge port is very thick and doesn't stay open as you put the charge cable in. Either changing the flap resistance or eliminating it altogether would be a better design. Ditto the headphone port, which, because of the shape of the outer plastic shell, does not allow all headphone jacks to sit fully in the port. My headphones would not go all the way in unless I took the plastic shell off. That is a huge flaw.
Last issue I have is with the silicone around the mute button. The silicone is thick and the opening is small making it hard to get a finger in to flick the mute. You have to angle your fingertip in straight to touch the button; Again its sort of an awkward motion.
Overall I love the protection the case gives but thick silicone combined with some design flaws makes the phone harder to use.
Pros: Durable
Cons: silicone makes mute/power buttons hard to activate, flaps over headphone and charge ports cumbersome, cutout for headphone jack not large enough
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com