Overall I am pleased with case, however, the protective screen portion should be part of case instead of sticky backed sheet provided. Other Otter models have built in non-sticky type screen protector.
I bought this case for my iphone. Love it! Slender enough to fit in my pants pockets. The iphone with case on has been dropped a couple of times and was protected very well on the corners. My son had a case that was $10 cheaper-different brand, his iphone dropped and the case broke! He immediatley asked me to buy him an otter box like mine!
I loved my otterbox the first year I had it! It was great for protecting my phone and as many times as I dropped my phone, my phone never had any damage. However, eventually this shell cracked in a few places. I got it replaced and was disappointed that my replacement cracked all along the top just the second day I used it.
I have this case for my work phone which is an iPhone 4S and love it, so when I was upgrading my personal phone to the 5S I knew what case I would be ordering.
The case works great, fits well, protects everything needed. Comes with a screen protector which does not obstruct the view of the screen in any way.
The only thing I notice on this case vs the 4S case is that the hold button is much harder to push with this one. It is a big annoying but not a big deal. Something I probably wouldn't have thought anything of if I didn't already have the 4S. Also could be something that will get better with time, possibly the 4S case is just worn in properly and the new case will be there in a few months, I have had it for about 1 month now.
Overall a great case, slim, protective, and doesn't make your phone like carrying a brick around in your pocket.
Also want to note that I was ALWAYS against phone cases. Too bulky, and always used the thought that my phone was a phone, and I was going to use it as such. Had I not been forced to case my work phone, I'd still be under that thought. Realistically the case doesn't add much bulk and gives me the piece of mind that when I drop it, it will survive the fall.
I have the Otter Box Commuter Series in Aqua Blue. It does what it's supposed to do and that's all that matters. Protects my I Phone 5 in style with no additional bulk or unneeded features. I damaged my first Commuter case by dropping it, and customer replaced very promptly. Happy with my purchase.
I've not had any issues with the case... other then user error when I mishandled the case putting the phone in it. They replaced case with no questions. I sign of a company standing behind their product. The case has saved the iPhone 5 several times.