Otter Box products are absolutely the best out there. The only thing better is the best customer service that I have ever encountered. I have used Otter a box products over the past few years and WILL NOT GO ANYWHERE ELSE because of their customer service. World Class. Well done and others should learn from them how to inspire customer loyalty.
Otter Box products are absolutely the best out there. The only thing better is the best customer service that I have ever encountered. I have used Otter a box products over the past few years and WILL NOT GO ANYWHERE ELSE because of their customer service. World Class. Well done and others should Learn from them how to inspire customer loyalty.
My first case was begining to fall apart a little bit and my brother told me all I had to do was take a picture of it and fill out a short thing online and you would send me a new one for free. It was the easiest, and most satisfying return of my life. Thanks
Pros: High quality, Durable, doesnt take away from the slimness of phone, i feel safe dropping it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Protection is great
on December 15, 2013
Posted by: Hhg5
from Orlando, FL
Gender:Female
Verified Purchase:No
Love the product and protection. Have dropped my phone many times. It has never been broken and My phone looks brand new.
Product looks very dirty and cannot clean it. The white under the pink turned dingy very quickly. It will not clean. I have even tried magic erasers, which clean everything.
Love the product..... Would stay away from the white inside soft part!!!
Pros: High quality, Durable
Cons: the white under the pink gets dirty quick, hard to clean
Every one knows that Otter is the best, so let's talk about service. A small part on the case broke. A couple of simple no hassle clicks on my desktop and a replacement was in the mail. No problems, no argument. Now THAT'S service!
Got an Otterbox Commuter for my iPhone 5 about a year ago. The thing held up like a champ after a year! That's pretty good for me. I noticed a crack and eventually a break on the bottom of the pastil casing. After hearing from a friend that Otterbox warranties their product, I contacted them and they sent me a brand new one. I will never go with another case again!!