The slipcover, while protective, is not quite as user friendly when putting on the hard plastic shell of the outer cover. While I'm not sure that anything could be done, because the value of the slipcover is shock absorption, and therefore some flexibility is key, to disburse shock associated with drops; there may be a way to make the slipcover a little more rigid to allow for the button covers to maintain their position while putting on the hard plastic shell.
I have had to replace this product which had cracked when I put it on my phone. When I received my replacement case it did the exact same thing but in a different location. I am absolutely disappointed in this product.
The silicon case is horrible, it gets dirty really really easily. I got the pink and white case, so on the first day, i put my phone in my jeans and i took it out and it turned totally blue. Then by the 2nd week the rubber got all scratched up. I do not recommend this to anyone.
I switched from an iPhone 4 to an iPhone 5. I have a plug adapter that I can plug my old iPhone 4 plug into before inserting into my iPhone 5.
The hole in the hard plastic of the otterbox is not large enough to accommodate this adapter. I have to remove the otterbox to fit the plug in.
After taking the otterbox on and off multiple times, the plastic weakened and broke. Fortunately, the company sent me a new one. Previously, I had not known about their complementary replacement. I had purchased a few otterboxes in the past that probably could have been free.