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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: MikefromMichigan
from Michigan
Gender:Male
Verified Purchase:Yes
Very much liked the protection (hardshell and rubber lining) that the Commuter case provides, without making the phone feel bulky. Ran into an issue with the hard shell developing a crack. Notified Otter of the situation and they sent me a new hardshell - They make solid products and stand fully behind them! Thanks!
Pros: High quality, Durable, otter stands behind their products
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Burch
from Mesa
Gender:Male
Verified Purchase:Yes
Reliable company that lived up to what they say by replacing my broken otter box.
Pros: High quality
Cons: nothing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
otter box shell not compatible with car charger!
on December 30, 2013
Posted by: misterbee
from burlington on
Verified Purchase:Yes
The case is good and does protect the phone quiet well, the problem is it restricts connection to my Bose I Phone Dock and also my car charger, as a result it becomes inconvenient carging the phone as I have to take off the otter box to use these devices!
Cons: Not durable, restricts usage of accesories, inconvenient
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: NJKevin
from Lyndhurst, NJ
Gender:Male
Verified Purchase:Yes
This case protects and looks great. It is not a bulky as the bigger cases but will protect the phone and easily slide in and out of a pocket.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NJKevin
from Lyndhurst, NJ
Gender:Male
Verified Purchase:Yes
This case protects and looks great. It is not a bulky as the bigger cases but will protect the phone and easily slide in and out of a pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sobert
Verified Purchase:Yes
I love my commuter case, I own a lot of cases(mainly otterbox's) and this is by far my favorite, It is very slim, but at the same time very protective. Although I rarely drop my phone, its good to know that I don't have to worry about breakage when I do.
I highly recommend this case to anyone that doesn't like the feel of a thick bulky case, but wants the protection of one.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Heavychevytrucks
from Oregon
Gender:Male
Verified Purchase:Yes
Guess otter box has grown to the point where quality control is not a priority. I purchased 2 of these cases for Christmas presents for my kids. Both outer plastic cases had extremely sharp edges on every corner from when the case was pulled from the mold. The edges were so sharp it cut my daughters ear while talking on the phone. I was able to resolve the issue by finishing the job that otter box failed to complete. I took 1500 grit wet sandpaper and spent about 30 minutes going over all edges of the hard case. Both cases are very smooth and feel comfortable in your hand and pressed against your ear now. I would not recommend a product that you have to work on in order for it not to cut you when using it.
Pros: Durable
Cons: Low quality
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: SerendipityRose
from Canada
Gender:Female
Verified Purchase:Yes
Otterbox has impressive customer service. I cracked my iPhone 5 Commuter series plastic shell and I did as they suggested and received a replacement in less than ten days! Impressive? I think so!
Now the second plastic shell has cracked. The problem is I remove the shell once a day, and only once a day, to put my iPhone on a dock. I can't dock my iPhone with the shell on so it has to be removed. I'm just surprised that the shell cracks so easily. This time around I used a different technique to remove the shell so I wouldn't crack it again but it was to no avail, I just cracked it in a different spot.
Suggestion... make the commuter series so that the cover does not have to be removed to dock it.
Pros: good size to keep in pocket
Cons: not durable if it has to be removed
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com