The slipcover itself was easy to install with the outer casing, fit perfectly and seems to be of high quality. The reason for the lower review scores is the screen cover. It ended up being unusable as the tab that is supposed to be removed from it left a fairly large patch of residue on the screen cover and we couldn't get it off.
I purchased a commuter series case about a year ago and it held up pretty well. The bottom corner broke off about 10 months after use. However, I was able to get a replacement slipcover for free. After the countless times I have dropped my phone, there are still no scratches and it looks brand new when the case is off. I highly recommend this product.
It is a great case if you want to protect your iPhone. The quality is perfect, durable and resistant. The only issue I found is that the case is big then the iPhone looses its thinness. But for me its ok, since i prefer to take care of the phone.
The green color is not as shinning as it looks in the web page, which i found it better, for me, since i am a man.
Otter box case was recommended to me by a colleague when I received my iPhone 5, I purchased the commuter series in Ocean Blue and have loved it since the day I received it. The outer case corner cracked when I was pulling the phone from my back pocket, so I entered a claim under Otter Box warranty and was issued a replacement within a week. Otter Box cases are great and Otter Box is a great company that stands behind their products. I've recommended Otter Box to over a dozen friends and family members. Buy an Otter Box, you won't be disappointed!
The case provides good protection. Company provices great customer service. The small narrow piece broke in half on the front at the bottom. However, the company replaced at no charge and shipped free. I would recommend the case. Otter box made it very easy to replace, no return, email photos and photo of the receipt, Keep your receipt. Thank you Otter Box for the great customer service you provided, most companies sell it, and forget it.