My iPhone 5 case broke at the charging port (I don't know why or how) the phone remained safe so no harm no foul. Otter replaced the shell at no cost, good for them. I wish the charging port was a bit longer so the after market adapters would fit without taking the case off.
I had a small problem with my otterbox product but the situation was resolved quickly and very easily. Great warranty, website and personnel. Would recommend and purchase this product without any hesitation
Great product! Has been protecting my phone since Day 1 and whenever I take the case off, my phone still looks brand new! I can be rather clumsy but I know my phone will always be protected! Thank you, Otterbox for your amazing products and outstanding customer services.
Love the case; love the OB support. Had a problem about six months after purchasing when I removed the outer case and a piece broke off. I was so disappointed and this was my first experience with OB support: they replaced the part quickly and I'm back to perfect iPhone protection. The on/off tab is the only "con" in that it is hard to press and takes some effort. Other than that, I'm very happy with it. When I first purchased, I thought it was pricey. Ask me now if I think it is pricey: NO! You get what you pay for and I paid for quality and they stand by their product. This is not an overinflated or exaggerated endorsement; I simply love quality and I love this case! Over.
I love otterbox products and this one was no different in the beginning. The skin is very nice, the fit is perfectly...HOWEVER, I'd reconsider if you are planing to purchase the white skin...it's pretty much unusable in short order because the corners are dirty and worn :(
This product is amazing. Its sleek design makes the product very easy to get out of those pesky jean pockets and otter box has managed to make it small enough for practical everyday use. Also, the customer service is amazing, I can honestly say that I have never experienced such great CS with any other company. I recommend otter box to EVERYONE. Couldn't be any happier