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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: aack
Verified Purchase:Yes
I submitted a warranty request since my last plastic shell cracked and within two weeks I got a perfectly new replacement. It looks great and has been working perfectly since I got it.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: inday
from Arleta, California
Gender:Female
Verified Purchase:Yes
the best when it comes to extreme protection and good looking when it comes to design
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Replacement shell broke within days with light use
on January 27, 2014
Posted by: unclebuck
from Canada
Gender:Male
Verified Purchase:Yes
The Otterbox (Commuter) for iPhone 5 is a terrible product. I have now gone through 4 of the outer shells, and recently the inner rubber tore as well.
This version of the Otterbox is not nearly as high quality as my past products from Otterbox for Blackberry.
I would not recommend this product. Prepare to be disappointed with the quality.
Cons: Low quality, Not durable, breaks with light use
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: JW99
Gender:Female
Verified Purchase:Yes
I am extremely clumsy. I have actually dropped by phone so many times, that I broke my otterbox. I sent pictures via email to otterbox as instructed on their site, and it was quickly replaced. My first otterbox went through a lot before it broke. I hope the replacement is just as durable.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: deflo
from BC Canada
Gender:Female
Verified Purchase:Yes
This is a poorer quality plastic when compared with my 4S iPhone Otterbox. It doesn't flex when removed and subsequently snapped when removed the second time. I take my case off once every couple of weeks it seems so was shocked. Now Otterbox quickly replaced it which is fine, but I have to be oh so careful now when taking it off. Another complaint is for the new white rubber insert cover - gets filthy and doesn't clean well - looked about a year of dirt after the first day of use and I am a big hand washer. Again, the older version was far superior and always looked white. The changes you made Otterbox were not good
Cons: Low quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jdustin
Verified Purchase:Yes
Overall, it's a great case. It provides good shock resistance without being too bulky or awkward to use. The only negatives are the ease of wear on the rubber skin beneath (begins pealing easily) and the plastic piece around the charging port has broken on every case I've had so far.
Pros: shock resistance
Cons: plastic breaks around port
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great product
on January 28, 2014
Posted by: Yeled
from Lincoln,ca
Gender:Male
great product. Hope you will a case for the new iPhone 6 which will be as good or better than the case for the I phone 5
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Thekidknows
from Windsor, Ontario Canada
Gender:Male
Verified Purchase:Yes
It's a smart buy. Extremely happy with the commuter series case that I bought. I've dropped my phone and damage it with other types of cases. It's pretty simple, if you want to protect your phone, then try out an Otter Box product and see for yourself. Only thing I would say would improve the product, is more colour options. My phone took a beating and the case actually cracked but the phone wasn't damaged so I contacted the otter box team and received a replacement for free in the mail within a couple days. Not sure how you can beat that.
Pros: High quality, Durable, they do their job.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com