I've had my Otterbox for my iPhone for about a year and couldn't be more impressed. As a self proclaimed "klutz", I drop my phone on a regular basis and it still looks and works as good as new. My Commuter case doesn't make my phone bulky or heavy, which is important to me. My only problem is all of the great colours!!! Makes me want more than just one to change up the look of my phone.
Pros: High quality, Durable, comfortable to hold, not heavy
I swear by Otterbox to protect Apple products. And, before the year warranty expired, when my plastic shell cracked at the bottom near the ports, they sent me a new shell. No questions asked, even though I did submit a photo. No charge for shipping.
Great case overall! No complaints about the quality, durability, etc. However, I would NOT recommend getting the white silicone slipcover. I consider myself a very clean person, and I noticed that the cover was already dirty about a week after purchasing it. My jacket pockets color it red, and now (about a month later) it is a nice shade of gray. I tried cleaning it with no success.
We own 2 of these and the bottom of the plastic cracked on both. The design is pretty thin to accommodate the charger & etc on the bottom of the phone. The case itself protects the phone pretty good for not being a full Otter box. With that being said, I am very pleased with the company as both were replaced as the warranty states. We received the new cases with in the week.
I have bought several Otter cases for my phone and they are always the best quality and fit and if in those rare instance's I have a problem they stand by there products 100%. They make the process easy to fix or change out and I will never buy another type of case or recommend one.