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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: Oneday4u
from Monroe, Michigan
Gender:Male
Verified Purchase:Yes
It slipped right on, very pliable, seems to be made well and really protects my phone with the added bumpers on corners. Has a great feel and grip, I am glad I bought this one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
I love otter box, but why change it
on May 2, 2016
Posted by: Emily S
I had an otterbox commuter case on my old phone, but I got an iPhone se and why are the commuter cases change. Why is their a charger port cover? Why would you change it if I wanted more protection I would have gotten an defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MommaV
Verified Purchase:Yes
This otter box was purchased for our 12 year old daughter. It is perfect for her. It protects her phone and still looks stylish. It's also not so big and bulky that she can't put her phone in her pocket. I was very impressed that a screen protector came with it. It was a good one; you can't even tell that it's on the phone. We are very pleased and so is she! We would definitely purchase another!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not Great
on June 13, 2016
Posted by: Blan
I am on my second commuter case in 3 years and both have broken in the same place (crack at the bottom). I love the look of the case and it has protected my phone, but I expected more durability for the amount I've spent on these cases.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 17, 2016
Hi Blan,
We’re sorry that you have had two Commuter cases break on you over three years. Since your iPhone is unscathed we will call it a win. We sincerely hope that you took advantage of our warranty when the Commuter took one for your device and that you didn’t purchase a new case.
If you have any questions or currently have a damaged case please do not hesitate to call our awesome Otters at 1-855-419-7417. We are happy to help!
Cheers,
OtterBox Customer Service Team
We’re sorry that you have had two Commuter cases break on you over three years. Since your iPhone is unscathed we will call it a win. We sincerely hope that you took advantage of our warranty when the Commuter took one for your device and that you didn’t purchase a new case.
If you have any questions or currently have a damaged case please do not hesitate to call our awesome Otters at 1-855-419-7417. We are happy to help!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ghalib
Verified Purchase:Yes
It has a stylish, classic and compact structure, which is a real pleasure to use!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leggs
Verified Purchase:Yes
The rubber around the phone doesn't fit properly. It folds under, looks like it was stretched
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dctp
Verified Purchase:Yes
This phone case is so great! I love it so much. My phone now slides so easily into my pocket and it's very well protected!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ReneMatheus
Verified Purchase:Yes
Easy to install, great warranty service, light weight, excellent protection for my new iphone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com