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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: LiliS
Verified Purchase:Yes
Case came in without a package, and the soft cover was all bent. Having trouble with it since it won't fit correctly. Worst case ever. So disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 25, 2016
Hi Lili,
We’re sorry that the slip cover on this Commuter arrived damaged. We completely understand why that would be disappointing and we certainly want to resolve this unusual problem. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to send out a new slip cover as soon as possible!
Best,
OtterBox Customer Service Team
We’re sorry that the slip cover on this Commuter arrived damaged. We completely understand why that would be disappointing and we certainly want to resolve this unusual problem. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to send out a new slip cover as soon as possible!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sankirk
Verified Purchase:Yes
Have been using for 1 week. when I don't want a purse, ( frequently) I grab my phone w credit card and go.... They're my 2 essentials when I'm out Also like to have an extra credit card stored there when I do when I do take my wallet and purse.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Maryb
Verified Purchase:Yes
Bought this last week. Love it. Very slim but protective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Color nothing like the picture
on August 27, 2016
Posted by: Aish9
I purchased the Bahama Blue shell with Seashell Pink slip cover. The pink slip cover is great, it looks and feels exactly like how it should. But I am sorely disappointed with the Bahama Blue shell, because it looks nothing like the picture advertising it. In the picture, it's a beautiful sky blue color. The real shell I got is like a light mint green, and looks nothing like how it was advertised to me. I ordered these two colors together specifically because I liked the way they looked together in the photo, but in real life, because the shell color is so off, it looks really bad. I'm annoyed that I spent so much money on this only to be disappointed by the aesthetic. I'm seriously doubting purchasing a case for my new iPhone in the future from OtterBox again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 29, 2016
Hi Aish9,
We’re sorry that the Bahama Blue color on this Commuter is not exactly what you had in mind. Unfortunately, even though we do our best to put up an accurate representation of the color of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc. If there is anything we can help with please don’t hesitate to reach out to our color savvy Otters at 1-855-419-7417.
Best,
OtterBox Customer Service Team
We’re sorry that the Bahama Blue color on this Commuter is not exactly what you had in mind. Unfortunately, even though we do our best to put up an accurate representation of the color of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc. If there is anything we can help with please don’t hesitate to reach out to our color savvy Otters at 1-855-419-7417.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Melissalynn
Verified Purchase:Yes
I know when I buy otterbox I am getting a quality product. I've been buying this brand for at least 6 years for all my family's phones and iPads. I know I can count on them to keep my devices safe as they are dropped accidentally. Thank you!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Foolproof
on August 31, 2016
Posted by: Jlem13
I am so glad that I got this case when I got my phone. I am prone for dropping my phone but, this case is my back up. For instance, the other day I accidentally dropped my phone from waist high, face down and my phone didn't shatter. The only the that I don't like about this case is that the outer shell chips very easy. For example if you drop on a really tiny pebble it will chip.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vivi
Verified Purchase:Yes
I've had it for two weeks and its great will buy more in the future.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kymber67
Verified Purchase:Yes
Love the credit card slot. I wasn't sure if I would use that feature but it is very handy. Also the cases we ordered were delivered in just over a week. Didn't expect them for quite a while because deliveries to Canada usually take weeks. We were pleasantly surprised when the showed up so quickly. Great service!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com