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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: Bew85
Verified Purchase:Yes
I've dropped my phone so many times, and this cover has always kept it completely safe. The mineral blue is a lovely color, and although it adds some bulk, I can still get it in and out of my jeans pocket with no problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: quailrunn
Verified Purchase:Yes
It's a great cover. The only things I don't like are you need to really push on the power button to operate it. Too much rubber around it or something. And the case likes to slide around on tables a lot. Just a little too smooth. Other than that the design is excellent.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SueM
Verified Purchase:Yes
I bought this, my second, Otter box after I ordered my phone so it would go right on. I had such a good experience with the first one - never a broken anything! And I have dropped it a few times. I got a different model this time and its not as rubbery so I hope it holds up as well. I really like the color too light gray inner sleeve and sky blue outer shell - very pretty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Very Good Case
on October 10, 2016
Posted by: AudreyMaeow
The only problem that I, and also my mom and sister, had with this case was that the bottom (around the charging port and aux port) broke every time. My mother has gotten two different commuter cases and has happened on both. My sister just decided to do a completely different brand instead. That bottom part isn't a big problem at all though; the case still protected my phone from everything except liquid, of course! Just a slight annoyance to have the same part break.
I'm actually going to try out the Symmetry Clear case and see if that is better for me! They were nice enough to make that part of my warranty since the case is broken (just won't be able to switch back for free). I'm very pleased that they allowed me to try out a different case to see if it was better for me!
But like I said, still a very good case. Never had any problems with my phone from physical damage and either has my mother or sister when using it.
I'm actually going to try out the Symmetry Clear case and see if that is better for me! They were nice enough to make that part of my warranty since the case is broken (just won't be able to switch back for free). I'm very pleased that they allowed me to try out a different case to see if it was better for me!
But like I said, still a very good case. Never had any problems with my phone from physical damage and either has my mother or sister when using it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DJER
Verified Purchase:Yes
The Alpha Glass that came with the case did not go on bubble free and had to throw it away. It would be nice if a protective glass was install in the Commuter case like the Defender Case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: koves78
Verified Purchase:Yes
pregnancy and motherhood have rendered me clumsier than ever. my husband urged me to purchase this so we didn't have to get me a new phone - couldn't be happier! it gets dropped at least once daily and i have zero issues with my phone. thanks, otter box, for creating solutions for people like me :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karen
Verified Purchase:Yes
I bought this a few weeks ago for my new phone. While getting it on was a little tough I love the snug fit! Like other people mention it is a bit hard to push the lock button, but it does work. Overall it's perfect!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jetta423
Verified Purchase:Yes
Color was great, but the case itself could be a little slimmer. The bottom by the speaker seems like it could be flimsy and break
Response from otterbox.comBy OtterBox , Customer Service Team, October 24, 2016
Hi jetta423,
Thanks for your feedback! We are sorry that the Commuter is a bit too bulky for your comfort level and that you are not feeling completely confident with the bottom part of the case. Perhaps you would be interested in the Symmetry case. It is our slimmest case and it offers great protection. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any questions or need our assistance please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that the Commuter is a bit too bulky for your comfort level and that you are not feeling completely confident with the bottom part of the case. Perhaps you would be interested in the Symmetry case. It is our slimmest case and it offers great protection. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any questions or need our assistance please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com