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Customer Reviews Collected from otterbox.com |
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product.
(
656 out of
812)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Posted by: katie77
Verified Purchase:Yes
I am the most clumsy person ever, so I drop my phone constantly, but I've always had an Otterbox to keep it safe and I've never been disappointed! Will always re-purchase!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hugvt
Verified Purchase:Yes
I had ordered one for mine iPhone in pink color scheme and I knew my daughter would love one also. The case is light weight and easily fits into your pocket or purse.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case!
on February 20, 2017
Posted by: Molly
I received this for my birthday for a iPhone 5c. Then realizing that it wouldn't fit I got my mother she old iPhone 5s Andy the fit was perfect! The phone feels strong and protected. The screen protector isn't spectacular, it has bubbles and the application was kinda difficult. The feeling of the screen protector on the screen makes the phone feel cheaper. Overall it is a nice product.
Written by a customer while visiting otterbox.com
Posted by: KRS5
Verified Purchase:Yes
I bought the white and whetstone blue commuter slipcover for my iphone SE a few weeks ago. I absolutely LOVE the look and feel of the case. The colors look great (just like the advertised photos).
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Purchase. My girlfriend love the color
on February 23, 2017
Posted by: Quiquito
Verified Purchase:Yes
I bought it for my girlfriend and she was happy with the color and how well it fits her phone. Hopefully, it will provide her with the protection she needs for her phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Henry
Verified Purchase:Yes
Wish I had got this Sooner, protects I-Phone from damage
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Wouldn't buy again
on March 3, 2017
Posted by: mickc
I purchased the Commuter slipcover and case separately. I would not purchase again. The strip of the slipcover on the bottom front of the case stretched and stuck out from the case. I had to push it down in so it wouldn't stick out. Case also cracked twice. Of course they replaced the cover but I had to pay shipping. I also didn't care for the covers over the earphone and charger ports. Not a good deal for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 6, 2017
Hi mickc,
We are sorry that the Commuter case is not quite meeting your expectations, we are glad that it is doing its job and taking care of your iPhone though. True, we do charge a $4.99 shipping and handling fee for warranty replacements.
Perhaps you would be more interested in our Symmetry case as it does not have port covers. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
We are sorry that the Commuter case is not quite meeting your expectations, we are glad that it is doing its job and taking care of your iPhone though. True, we do charge a $4.99 shipping and handling fee for warranty replacements.
Perhaps you would be more interested in our Symmetry case as it does not have port covers. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Not a bad case, but has its faults.
on March 6, 2017
Posted by: Wyndm
Bought the case with the phone 6 months ago it's a good case, the only things wrong with it in my mind are the bottom pieces of rubber covering the headphone jack and the USB connector/charging port. The rubber has frayed, the only other problem is that I've dropped the case a couple times and I've broken off the bottom hard plastic piece. But other than that it is an awesome case, I love the look, works great for day to day activities, and keeps my iPhone SE safe!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, March 8, 2017
Hi Wyndm,
We appreciate your feedback! We’re sorry that this Commuter case is fraying at the port doors and that it has acquired some damage towards the bottom. This is a bummer but as long as your iPhone SE is unharmed all is well. We say that because we can easily replace your compromised case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Cheers,
OtterBox Customer Service Team
We appreciate your feedback! We’re sorry that this Commuter case is fraying at the port doors and that it has acquired some damage towards the bottom. This is a bummer but as long as your iPhone SE is unharmed all is well. We say that because we can easily replace your compromised case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com