otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 822 reviews
5 Stars
448
4 Stars
188
3 Stars
90
2 Stars
50
1 Star
46
81%of customers recommend this product. 
(
656 out of 812
)
Customer Reviews for OtterBox - Commuter Series Case for Apple® iPhone® 5, 5s and SE (1st generation) - Black
Customer Rating
5 out of 5
5
Great Commuter Case!
on March 20, 2018
Posted by: kp47
Verified Purchase:Yes
I bought my Commuter Case, which arrived on time. I love the color!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case....Absolutely love it!
on March 20, 2018
Posted by: BeckySueTX
Verified Purchase:Yes
Bought this case a week ago and it is fabulous! So glad that I made the purchase....should've done it a long time ago, before several broken phones!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
pretty OK but needs work
on April 15, 2018
Posted by: beezorks
Verified Purchase:Yes
It doesn't quite fit on one corner & I had to stretch out the inner rubber part over the volume button because the case rubbed in such a way that it was turning the volume down on its own
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, April 16, 2018
Hey beezorks,

Sorry to hear that this Commuter series is having trouble finding the perfect fit! Please feel welcome to call our Otter tailors at 1-855-688-7269, and they'll draft up a warranty claim right away. We'll send you a replacement case that matches up seamlessly with your iPhone going forward!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
It was a gift.
on May 21, 2018
Posted by: Lisa
Verified Purchase:Yes
I bought this for my niece. She loves it. I need to get one for my sister.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good product - have used before
on May 29, 2018
Posted by: Lizz
Verified Purchase:Yes
Have used the "commuter" style outter box before - - It is a nice size without adding too much extra material onto the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on June 1, 2018
Posted by: Simplynae83
Verified Purchase:Yes
I ordered my case a week ago and once I got it, I was excited and it fit my phone the way I expected it too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
First Otterbox
on June 4, 2018
Posted by: jpg18
Verified Purchase:Yes
This is the first otterbox I've ever owned, and I love that it was so customizable to my preferences, I love that I was able to get what I wanted with it. I like the way this case looks and how sleek it is. The only thing is, I dislike how hard it is, if that makes sense? The case that I had on my phone before this was a bit squishier than this one, and it seemed to protect it just as well, but it made the falls softer. I like this case as much as any other case that's made to be more protective than it is fashionable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Great case
on June 6, 2018
Posted by: Hondo
Verified Purchase:Yes
The case is exactly what I wanted but the screen cover was terrible. I applied it according to the instructions but the corners continued to curl up. I had to order a screen cover from somewhere else.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 8, 2018
Hey Hondo,

We're so sorry to see that your experience with this Commuter scratch protector hasn't been smooth sailing! This screen shield is optional, and the main protective abilities of the unit lie in the case itself. Most tempered glass screen protectors should work well with this Commuter, but for 100% guaranteed compatibility, we would recommend our Alpha Glass. Feel free to check it out via the link below, and give our helpful Otters a call at 1-855-688-7269 with any questions!

https://www.otterbox.com/en-us/iphone-5-5s-se/alpha-glass-screen-protector/apl38-iphone-5.html#start=9

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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