While buying one for a teenage relative (iphone7) I bought a second one for myself at a discounted price (iphone5s). There wasn't much selection in color so I picked one that looked like it was pale lilac, I should have noticed the name, "Bubblegum." Hate the color! The only reason I kept it was because it took 14 days to be delivered and I didn't want to go through that again. The case is excellent though, I just hope the rubber tab protectors don't eventually fall off. Although the slow delivery made me miss the birthday of the girl I was getting the other one for, she loves hers.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, January 23, 2017
Hi Neens,
Although we are glad that this Commuter case is taking care of your iPhone 5s, we are sorry that it is not the color you had in mind and that the free shipping option took longer than you hoped it would.
Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc.
If you ever need assistance with your Commuter case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
The case fits perfectly on the iPhone SE except that the power button would not depress. I solved the problem by placing a small piece of cardboard inside the button recess in the case. I used a ProGlass screen protector and the case still fits fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Kids no longer killing iphones
on February 16, 2017
Posted by: Alex
I have two teens who have been murder on iPhones (my old hand me downs), multiple smashed screens, multiple dented casings, one iphone actually killed outright from blunt force trauma - all apparently from dropping phones. About six months ago I bought two of the Commuter case and sleeve combos. Since then both kids have reported multiple dropped phones and no issues!! Today the 15 year old had her phone knocked out of her hand and then it fell down three flights of stairs with no damage!
Buy this case. Just buy it!
Love this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Okay
on February 16, 2017
Posted by: Leguire28
I got the case for my new phone and loved it until it cracked in 2 places. It's very protective but not good for Droping it a lot.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 17, 2017
Hi Leguire28,
We appreciate your feedback! We are sorry that this Commuter case cracked in a couple of places. As long as your iPhone is unharmed we will consider this a win as we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
So far this has been the best purchase I have made on a case for my se! My personalized case is so pretty, protective and an eye catcher. Nothing bad to say about it!
I bought this case for my daughters phone as a replacement for her old case. She had a larger and more bulky Otterbox case before and as with all her friends, that case did not hold up. She has an Apple phone and the part that needs to open and close constantly ripped. I think this case has a better design and hopefully will last longer than the one year she got out of the first case.
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case I've ever had!
on April 27, 2017
Posted by: CMiles
I bought this case three days ago. Two days after I bought it the phone fell out of a bus window. The only thing that happend was some deep rock pits in the screen protector, and a few minor scratches on the front lip of the case. I replaced the screen protector the next day and it looks almost as good as new. (There was even some rumors about the bus running over it, but it can't be proven.) All in all this is the second phone I've had in the last 5 years that has an otter box on it. Once again it has proven worthy of 5 ⭐️ ⭐️