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Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Posted by: Abdul 1209
Verified Purchase:Yes
I’ve always bought otter box cases for my phones
They are amazing when it comes to protection to ur devices
They are amazing when it comes to protection to ur devices
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lma64
Verified Purchase:Yes
I looked everywhere for a new cover for my phone but because of its age it was impossible. I decided to go straight to the source and I am so glad I did. My new iPhone cover is perfect and I love the colors! I feel like I have a whole new phone now. I highly recommend this company!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DesertRose
Verified Purchase:Yes
I bought this thinking I was purchasing a protective set, the slip cover is a pretty pink and has a great feel. Definitely not worth the money I spent on it. Now if a matching hard shell was included it would have been a fantastic buy; which is exactly what I thought I was going to receive. I was wrong. This slipcover would be excellent and beautiful with a hard shell to protect the phone; without the hard shell it is useless to me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 1, 2020
Hi there!
We're sorry to hear about any frustration with your recent Commuter Series purchase. While we still have some inventory of those slipcovers for this device available, we no longer have those hard shells in stock. These slipcovers are intended to be purchased by those who already have a Commuter Series case and want to have an additional piece. We'll be sure to get your feedback passed up the ladder. Feel free to reach out to our Customer Service Team through the link below to get help with a return.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your recent Commuter Series purchase. While we still have some inventory of those slipcovers for this device available, we no longer have those hard shells in stock. These slipcovers are intended to be purchased by those who already have a Commuter Series case and want to have an additional piece. We'll be sure to get your feedback passed up the ladder. Feel free to reach out to our Customer Service Team through the link below to get help with a return.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
not the usual quality of an Otterbox
on August 1, 2013
Posted by: KMarO
Our family has always used Otterbox over the years for all of our iPads and iPhones. Currently, we have 2 Otterbox Defenders (iphone 5) and an Otterbox Commuter (different iphone 5) that are wonderful. We ordered a "Build Your Own" expecting the quality to be similar to that of the regular Commuter. It is not. I ordered the white silicone with an aqua plastic cover.
Plastic Outer Cover - Although the phone was not dropped, the outer shell cracked within a few days. In comparing it to my other Otterbox Commuter, the plastic does not seem to be as thick and feels more brittle.
Silicone Sleeve - Although it still works as designed, the silicone sleeve has turned from white to gray over the course of 30 days. I have tried taking the sleeve off and cleaning it, but the color will not go back to white. The colors on the website are beautiful, but I do not recommend buying this item.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Very Nice case
on August 20, 2013
Posted by: Barbarahs
from Chesapeake, VA
Gender:Female
This is my first otterbox case and I'm very happy with it. It is easy to handle, durable and very attractive. I recommened it to my son and his wife when they upgraded their iphones. We are all very pleased with the quality and protection.
Pros: High quality, Durable, very attractive
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gigi82
from SA, TX
Gender:Female
Verified Purchase:Yes
The slip cover was exactly what I wanted the exact color offered and was delivered on time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Good but...
on November 26, 2013
Posted by: AuntCoco
from Colorado
Gender:Female
I do love Otterbox cases. My biggest beef with this case is that if you are using one of the 30-pin to 8-pin Apple adapters (as I do in my car), you have to take the case off as the cut outs for the speakers are not wide enough to allow for the adapter to plug in. So basically since I don't want to take the cover off and on all the time to plug it in, I have to bring another charger and also not have it play through my stereo system.
Pros: High quality, Durable
Cons: doesn't work with apple adapter
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mickey7
Verified Purchase:Yes
I usually buy the defender but this time I got the commuter it's ok but the little button on top is hard to press down to turn phone off.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 26, 2016
Hi Mickey,
We’re sorry that the power button on this Commuter case is being a tad difficult. Sometimes at first the control buttons can be a little stiff but after a bit of time and use they ease up.
If you find that this issue continues please do not hesitate to give our helpful Otters a call at 1-855-419-7417, and we will be happy to get a new warranty replacement arranged for you.
Cheers,
OtterBox Customer Service Team
We’re sorry that the power button on this Commuter case is being a tad difficult. Sometimes at first the control buttons can be a little stiff but after a bit of time and use they ease up.
If you find that this issue continues please do not hesitate to give our helpful Otters a call at 1-855-419-7417, and we will be happy to get a new warranty replacement arranged for you.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com