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Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Customer Rating
1
Cheap
on September 3, 2013
Posted by: Anonymous
I had this case for 1 month before the outer casing broke. I am not rough with my electronics and take very good care of them, but after just one month with this case with normal use the outcase broke. Just with pulling the phone out of my pocket was enough to crack this case. You would be better off with the Prefix or Defender series. I got away from the Defender because it makes the phone too thick and difficult to take the phone out of my pocket. Normally Otterbox makes exemplary products but the design on this model was not well thought out.
Pros: fair protection
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4
Looks Great, but ONE problem...
on February 24, 2016
Posted by: MarkfromNC
Gender:Male
Case is pricey, but looks great, ONE PROBLEM is that it's is extremely difficult to get the outer shell over the top of the phone, it's too tight. The power button on the top does not line up correctly with where the rubber cover piece is for the button. I am concerned the misalignment of the rubber knob that covers the power button is damaging the button because you have to push VERY hard to activate the button. If this problem could be solved I would give this case 5 stars, however the price is a bit too high for what it is.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2
Case cracked just from taking the phone out
on June 29, 2014
Posted by: Kellie80
from Denver, CO
Gender:Female
While I liked the design of the Commuter case, in less than 1 year, there are cracks in different spots on both mine & my husband's cases (and we've never dropped our phones). Because most of our chargers are the "old" iPhone USB charging cords, we have to use the Lightening adapter. So, that means that I sometimes have to remove my phone from the case to use the adapter (mostly in the car). Repeated removal from the case resulted in several cracks. I think I just expected more longevity from OtterBox.
Pros: attractive
Cons: Not durable, doesn't have space for adapter
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Will never purchase another case
on February 7, 2015
Posted by: Sasha0109
I'm on my second commuter case. I put the case on Sunday/2/1/15. It's already broke in two places! I am totally getting a Lifeproof
Cons: Low quality, Not durable, very breakable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5
Saved my phone!
on September 23, 2013
Posted by: Jessie1999
This case was my first otterbox and I love it! It has great protection and has saved my screen from cracking. Ive dropped it in parking lots, on concrete sidewalks , and one time I even dropped it down the stairs. Needless to say because of this case my phone is still good as new. The only con I have is that the case makes it hard to press the volume buttons and lock button.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Not Very Durable
on May 22, 2014
Posted by: cbreezy35
The outer plastic case cracks very easily if you are not careful removing it and putting it back on your phone.
The protection of your screen is not 100%. Yes, I have dropped my phone several times with the case on and it has not cracked. But I have also dropped it without a case many times and received no cracks. Today, after dropping my phone from about waist-high, the screen finally cracked.
Upon removing the case, there is also a hairline crack behind my phone and towards the bottom, that was not there before I had purchased the case.
Pretty disappointed, would not purchase this same case again if I am looking for protection.
Pros: thin fits in pocket easy, sleek design
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
DO NOT WASTE YOUR MONEY
on May 12, 2014
Posted by: Vita
from NJ
Gender:Female
This case is HORRIBLE. I've had this case for four months only dropping it a handful of times in my apartment and it look's disgusting I ordered the slip cover in white and it looked beautiful, but after the first day it was already turning dingy and grey. I looked up tips on how to clean it and restore the white and none worked. The top layers to the skin of the slip cover have peeled horrendously and the bottom rubber part just got weak and snapped in two like a rubber band. The plastic shell cracked and chipped after the first drop which was about three feet off the ground onto my kitchen tile. After the second drop at about the same height the bottom plastic just completely cracked off. This case feels very sturdy, but isn't very durable AT ALL. I clean my phone and case frequently, but it's embarrassing looking and makes me seem dirty. It did protect the phone after the two drops, but with so much damage to the actual case its not going to protect my phone for much longer. I'm not going to bother with the warranty to get a replacement, I'm just going to try a Life Proof case.
Cons: Low quality, Not durable, everything else
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Terrible - Do not buy
on August 16, 2013
Posted by: ShelleyC
from Vermont
Gender:Female
this case makes it very hard to turn the screen off/on. tried to send a message and would like to return it but they want pictures. how do you take a picture of something like that! not to mention the screen protector had a crease in it also when i opened it. so no screen protector with the case.
Cons: Low quality, button on top makes impossible to use
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com