otterbox.com Customer Reviews Collected from otterbox.com
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product. 
(
590 out of 695
)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Customer Rating
5 out of 5
5
Perfect!
on November 10, 2016
Posted by: Rj2305
Verified Purchase:Yes
the commuter case is thin and attractive, it protects excellently without adding bulk to my phone. I have gotten multiple compliments on this case as well, more so than fancy decorative designer styled cases. I really love my otter box commuter.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very Good Case
on December 17, 2013
Posted by: SandyKinns
from Ohio
Gender:Female
Overall I really like this case and I have been using it about 6 months. It looks good and is comfortable to hold. It's easy to remove which cannot be said for the defenders. Know that you are getting a case designed less protective than the defender and you will be happy with what you are getting. It's not bulky and that is kind of the point.
The material is somewhat cheap (it's plastic and silicone, what do you expect), but the case does what it is expected to. It looks nice and it seems to hold up well. The fit is good. It protects the phone well while not being as big as the defender. I don't trust it like I trusted my old defender, but as long as you are reasonably conscious about what you're doing with your phone I think it is protective enough. Grit and grime could affect your speakers or silence switch if you are not careful about where you carry your phone. The charging port and the headphone jack are covered and that seems to be good enough.
Pros: Durable, looks good, feels good, size & fit
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not as good as the iphone 4S case
on January 30, 2014
Posted by: vze22jjw
from Philadelphia
Gender:Male
This case builds on the great case I had with iPhone 4S, so I expected a lot. I was disappointed. The case port covers do not stayed closed. The iPhone 5 being much thinner than the iphone 4S this case makes the iphone 4S and iphone 5 the same thickness. You would think that the case would be thinner in this particular comparison. The case back is also an issue where the sides of case near the top in old iPhone 4S case were recessed a bit to allow rubber to cover edge to make the phone more comfortable to hold. This case has thin plastic up to the edge which makes the case seem sharp while holding at times. I requested warranty service for the port covers not closing as this is an essential function to keep dust out as they advertise.
Pros: great color options
Cons: port covers do not stay closed, not comfortable to hold
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Changed phones
on January 26, 2016
Posted by: M240
from Ga
Gender:Male
Verified Purchase:Yes
Had a iPhone 4 wanted same type case as I had since I loved it. Got a 5S an thought I was getting same case. It is a two part case and appears identical to the one I had on the 4. However the new case is harder and the top on/off button is really hard to depress.
Overall like OtterBox products
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 28, 2016
Hi M240,

Thanks so much for being such a great Otter friend and fan through the years and devices! We truly appreciate your support, and although everything seems to be holding steady at this point, if you ever have any questions or comments, please don't hesitate to give us a call at 1-855-688-7269, and we'll always be happy to help!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on July 19, 2016
Posted by: RyanT
Verified Purchase:Yes
This is probably my 10th commuter case and I absolutely love them. Very durable and with Otterbox warranty if they break within the warranty you are covered completely! I couldn't reccomend the commuter case more!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome product
on July 25, 2016
Posted by: Dubbie
Verified Purchase:Yes
I love the OtterBox . It is very sturdy and easy to snap onto your phone. Also love the color . Bahama way.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Poor quality rubber
on November 14, 2016
Posted by: Simon
I have bought 2 of these now and both have started to degrade with the first 3/4 weeks. The rubber to open up the lightning port is hard to open and eventually starts to tear. I was surprised the first time because this product has really good reviews but it happened to me again! I will not by this product again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 15, 2016
Hi Simon,

We are sorry that you are having a bit of bad luck with the silicone on the Commuter case. This is not typical and we definitely want to help out! Thankfully we can easily replace compromised cases through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good Purchase,but...
on February 8, 2017
Posted by: Ashley
Verified Purchase:Yes
I bought this a couple of weeks ago and the soft inner case is already darkening and turning black and blue. After only a couple of days it simply wasn't that pink anymore. Still, a good product to protect my phone, just some cosmetic issues.
Written by a customer while visiting otterbox.com
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