I bought one of these for a samsung galaxy s phone I owned before. I have put these cases through the unintentional ringer. I am a truck driver. My phone has fallen from the cab to the ground. And other some such thing. The case has always taken the impact with the phone coming away without any damage. I will recommend these every time. The only thing I could hope for is that the commuter series to get some designs similar to the defender series. Other than that I couldn't be happier.
I have owned the Otterbox Commuter for my iPhone 5 for a year or so. I have dropped my phone a few times and the Otterbox completely protected the phone. Not a scratch! The bottom part of the hard plastic frame is rather thin around the charge port and this has broken on me once so far. Otterbox replaced it free of charge but the design is a little fragile in that area and prone to easily snap. I know of two other users that have had the same problem.
I bought this for my iPhone 5s and it is a great product. Fits well, light, and easy to put on the phone.
There was a manufacturing flaw with the case. The warranty team was very responsive and helpful in resolving the problem. No hassles as all. Great service.
This case is great! It's protected many drops for my iphone 5s and its pretty slim too. It's easy to put on and easy to take off. I only have one issue with it where the rubber gets scratched pretty easily but its only minor. Overall get this case! By the way, customer service is absolutely amazing! They will send you another case if its defected!
I recently upgraded to an iPhone 5 and needed a new case. Since I loved my OtterBox that I had on my iPhone 4, there was no doubt I'd be getting an updated Commuter case. I was so excited when I realized I could do custom inner/outer colors now! I immediately knew I wanted teal for the rubber inner piece, and I have to say it looks pretty nice inside the white plastic outer piece I selected. I do have to say that the upper left corner of this inner piece doesn't snugly fit to the phone, and it does show dirt/scuffs over time. However, the dirt/scuffs easily clean off and the protection isn't necessarily hindered.