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Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Posted by: GVBii
from Ontario, NY
Gender:Male
Verified Purchase:Yes
I use the Otter Box Commuter Series. The 1st one I owned was for my iPhone 4. I loved it! It was very smooth in the hand and the protection was excellent. After I bought the iPhone 5s I immediately bought the commuter series again to replace it. To my disappointment it is not comfortable to hold in your hand. There are hard ridges on the back edges and corners which make it uncomfortable to grip. Also, it does not sit level on the table with the phone in it. If you set it on the table face up and try to use the phone it will rock. I thought it was just a defective case but I had to replace the back after it soon cracked. It cracked near the camera hole when I removed it from the phone on day. The plastic is very thin in that area due to the increased camera hole opening size. Well, the new one is the same. When on the table it rocks a bit. The new hard ridges lift it up a bit from the table surface and are not level. This is very annoying. As for the new colors, you cannot get one anymore with the black rubber inside. It has to be some odd color combination. So, the protection is great which is why I bought it. However, the plastic mold changed for the worse.
Pros: good everyday protection, customer service, warantee
Cons: not comfortable in the hand anymore, does not sit flat on a surface, don't come with black silicone rubber
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: augusto
from Buffalo NY
Gender:Male
Verified Purchase:Yes
Ever since the Iphone came out I chose Otter Box to protect it. The cases made fits every ones likes. I chose a less bulky one and my son in law is a contractor who chose a bulky one for added protection. The design is phenomenal. The product is made for durability as well as the protection I look for. I have a Iphone 5s. As soon as the case comes out for the battery back like the 4s I plan on getting one. Now lets talk about your customer service. That is beyond excellent. How you treat your customers sells your product and keeps those customers coming back just like me. Ever since I have used your product I have never regret it. I look forward to my next purchase which I hope comes available soon! Thank you
Pros: top quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dutchwaffle
from Auburn, Al
Gender:Male
Verified Purchase:Yes
Overall, I have really enjoyed this case and the amount of protection that it has provided my iPhone5. However, I dropped it once, not from very high and on accident of course, and the bottom portion of the hard plastic cover easily cracked because it is a thinner portion of the hard plastic cover.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: FrauBlucher
from Abbotsford, BC Canada
Gender:Male
Verified Purchase:Yes
Otter box ensures my iphone has excellent protection against accidental (and clumsy) drops. Working as an electrician, I get into some awkward locations and occasionally drop my phone from heights near 8' onto wood and concrete floors. For the past four years Otter box has protected my mobile phone investment.
Pros: Durable
Cons: precariously thin case near jack location
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mstat
Verified Purchase:Yes
Great protection, don't really like the black colour wish I had the white one and purple or something, but overall its great.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scarletandgrey
from Ohio
Gender:Male
Verified Purchase:Yes
Otter Box products are absolutely the best out there. The only thing better is the best customer service that I have ever encountered. I have used Otter a box products over the past few years and WILL NOT GO ANYWHERE ELSE because of their customer service. World Class. Well done and others should learn from them how to inspire customer loyalty.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great Product and Incredible Customer Service
on December 15, 2013
Posted by: Scarletandgrey
from Ohio
Gender:Male
Verified Purchase:Yes
Otter Box products are absolutely the best out there. The only thing better is the best customer service that I have ever encountered. I have used Otter a box products over the past few years and WILL NOT GO ANYWHERE ELSE because of their customer service. World Class. Well done and others should Learn from them how to inspire customer loyalty.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Harry1221
from Richmond, Va
Gender:Male
Verified Purchase:Yes
My first case was begining to fall apart a little bit and my brother told me all I had to do was take a picture of it and fill out a short thing online and you would send me a new one for free. It was the easiest, and most satisfying return of my life. Thanks
Pros: High quality, Durable, doesnt take away from the slimness of phone, i feel safe dropping it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com