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Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Posted by: Otter lover
Verified Purchase:Yes
I've used otter box on all my iPhone's and they always look like new. Drops are a breeze with no damage to my cell. The case colors are awesome to mix and match.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jules47348
Verified Purchase:Yes
I bought my case a couple of weeks ago. The color is beautiful however is was really difficult to actually get my phone in to it. I was very frustrated after having to mess with for about 30 minutes to get it on my phone and I don't even think it's on right because it doesn't lay flat when I sit it on the table. After 30 minutes of trying to get it on to my phone, I wasn't taking it off!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 6, 2016
Hi Jules,
We’re sorry that this Commuter was difficult to install. We want to make sure that everything is dialed in to ensure your iPhone is properly protected. Below is a link that will show you the best way to install the Commuter case.
https://www.youtube.com/watch?v=t6bxSe1pk6U
If something seems out of line with your case please do not hesitate to give our friendly Otters a call at 1-855-419-7417, and we will be happy to help in any way that we can.
Best,
OtterBox Customer Service Team
We’re sorry that this Commuter was difficult to install. We want to make sure that everything is dialed in to ensure your iPhone is properly protected. Below is a link that will show you the best way to install the Commuter case.
https://www.youtube.com/watch?v=t6bxSe1pk6U
If something seems out of line with your case please do not hesitate to give our friendly Otters a call at 1-855-419-7417, and we will be happy to help in any way that we can.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Decent
on June 29, 2016
Posted by: Supermad
The slip cover is ripping on me already, my old 5c case was better quality. It was an otterbox too. Also, I think there should be more colors to choose from.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Johnny boy
Verified Purchase:Yes
Grear. My daughter loves it and it's durable a bit $$ but it does the job
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kmpeterson10
Verified Purchase:Yes
I love this case and think it does a great job protecting my phone from drops. However, I did not get sent a screen cover with my purchase even though it was supposed to be included!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Izzy55
Verified Purchase:Yes
Baby blue beautiful!!!!!! So far this silicone isn't getting dirty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Taylor131213
Verified Purchase:Yes
I have always been a woman who loves otter boxes. I've had them for two years, and they are a decent investment. Until they started breaking. I'm a teen mom of a two and a half year old, and she tends to drop my phone. Well I've bought 3 cases in the last year, because they keep cracking. They also changes the fun and bright colours, which is a little upsetting. I just bought a new one and once this once goes, I'll be switching to Life Proof. Thanks for a good 3 years Otterbox!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 12, 2016
Hi Taylor,
We’re sorry that you are having some bad luck with our cases. We are even more bummed that you have not taken advantage of our convenient warranty!
We can easily replace a damaged OtterBox through our one-year limited warranty. If you ever have any issues with your case please do not hesitate to give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We’re sorry that you are having some bad luck with our cases. We are even more bummed that you have not taken advantage of our convenient warranty!
We can easily replace a damaged OtterBox through our one-year limited warranty. If you ever have any issues with your case please do not hesitate to give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Teacher teacher
Verified Purchase:Yes
I love how easy it is to get in and out of my pockets. I customized it pink and blue so that I could easily spot it if one of my students picked it up. I hope it holds up better than the last one which tore near the charger.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com