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Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Customer Rating
5
Great Purchase. My girlfriend love the color
on February 23, 2017
Posted by: Quiquito
Verified Purchase:Yes
I bought it for my girlfriend and she was happy with the color and how well it fits her phone. Hopefully, it will provide her with the protection she needs for her phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Henry
Verified Purchase:Yes
Wish I had got this Sooner, protects I-Phone from damage
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Wouldn't buy again
on March 3, 2017
Posted by: mickc
I purchased the Commuter slipcover and case separately. I would not purchase again. The strip of the slipcover on the bottom front of the case stretched and stuck out from the case. I had to push it down in so it wouldn't stick out. Case also cracked twice. Of course they replaced the cover but I had to pay shipping. I also didn't care for the covers over the earphone and charger ports. Not a good deal for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 6, 2017
Hi mickc,
We are sorry that the Commuter case is not quite meeting your expectations, we are glad that it is doing its job and taking care of your iPhone though. True, we do charge a $4.99 shipping and handling fee for warranty replacements.
Perhaps you would be more interested in our Symmetry case as it does not have port covers. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
We are sorry that the Commuter case is not quite meeting your expectations, we are glad that it is doing its job and taking care of your iPhone though. True, we do charge a $4.99 shipping and handling fee for warranty replacements.
Perhaps you would be more interested in our Symmetry case as it does not have port covers. Check out the link below for more information on that OtterBox case.
http://www.otterbox.com/en-us/iphone-se-symmetry-series
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Not a bad case, but has its faults.
on March 6, 2017
Posted by: Wyndm
Bought the case with the phone 6 months ago it's a good case, the only things wrong with it in my mind are the bottom pieces of rubber covering the headphone jack and the USB connector/charging port. The rubber has frayed, the only other problem is that I've dropped the case a couple times and I've broken off the bottom hard plastic piece. But other than that it is an awesome case, I love the look, works great for day to day activities, and keeps my iPhone SE safe!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, March 8, 2017
Hi Wyndm,
We appreciate your feedback! We’re sorry that this Commuter case is fraying at the port doors and that it has acquired some damage towards the bottom. This is a bummer but as long as your iPhone SE is unharmed all is well. We say that because we can easily replace your compromised case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Cheers,
OtterBox Customer Service Team
We appreciate your feedback! We’re sorry that this Commuter case is fraying at the port doors and that it has acquired some damage towards the bottom. This is a bummer but as long as your iPhone SE is unharmed all is well. We say that because we can easily replace your compromised case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jacqy93
Verified Purchase:Yes
Has protected my se very well, but the pink silicon case is already starting to grey and I've only had it for a week
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: shortrose
Verified Purchase:Yes
I am so excited to finally have an otter box for my phone. I just love the fit and protection it gives. It gives my phone more grip and stand out. And I am happy with the price of my purchase. I've been showing it to everyone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debbie
Verified Purchase:Yes
I love the case because I can now use my speaker phone. The only downfall is that I wish it was waterproof.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
a bit disappointed
on April 2, 2017
Posted by: GoPlayOutside
This is my first otterbox and i purchased it for it's reputation. Two weeks, after I got it, and my new phone, I dropped it. I am glad the phone was protected but very surprised that the case cracked in 3 places. I will contact customer service and hopefully I can get it replaced
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 3, 2017
Hi there,
Although we are glad that your iPhone survived the drop, we are sorry that the same cannot be said for your Commuter case. Thankfully we can easily replace your damaged case through our warranty.
If you haven’t done so already, please do give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement case arranged!
Sincerely,
OtterBox Customer Service Team
Although we are glad that your iPhone survived the drop, we are sorry that the same cannot be said for your Commuter case. Thankfully we can easily replace your damaged case through our warranty.
If you haven’t done so already, please do give our friendly Otters a call at 1-855-688-7269 and we will gladly get a warranty replacement case arranged!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com