 |
Customer Reviews Collected from otterbox.com |
Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Average Customer Rating:
4.3
Rating breakdown 705 reviews
5 Stars
408
4 Stars
164
3 Stars
68
2 Stars
33
1 Star
32
85%of customers recommend this product.
(
590 out of
695)
Customer Reviews for Commuter Series Case for Apple iPhone SE, 5s and 5 - Avon
Posted by: Hondo
Verified Purchase:Yes
The case is exactly what I wanted but the screen cover was terrible. I applied it according to the instructions but the corners continued to curl up. I had to order a screen cover from somewhere else.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 8, 2018
Hey Hondo,
We're so sorry to see that your experience with this Commuter scratch protector hasn't been smooth sailing! This screen shield is optional, and the main protective abilities of the unit lie in the case itself. Most tempered glass screen protectors should work well with this Commuter, but for 100% guaranteed compatibility, we would recommend our Alpha Glass. Feel free to check it out via the link below, and give our helpful Otters a call at 1-855-688-7269 with any questions!
https://www.otterbox.com/en-us/iphone-5-5s-se/alpha-glass-screen-protector/apl38-iphone-5.html#start=9
Sincerely,
OtterBox Customer Service Team
We're so sorry to see that your experience with this Commuter scratch protector hasn't been smooth sailing! This screen shield is optional, and the main protective abilities of the unit lie in the case itself. Most tempered glass screen protectors should work well with this Commuter, but for 100% guaranteed compatibility, we would recommend our Alpha Glass. Feel free to check it out via the link below, and give our helpful Otters a call at 1-855-688-7269 with any questions!
https://www.otterbox.com/en-us/iphone-5-5s-se/alpha-glass-screen-protector/apl38-iphone-5.html#start=9
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: GnarlyNorth
Verified Purchase:Yes
Shipped quickly and in great shape. Quality was great- the real deal. Fit the phone well. Screen protector comes with polishing cloth. Was too expensive with the shipping and exchange rate though...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aria18
Verified Purchase:Yes
I bought this for my brother and he only used it for two days! It looks great but the buttons are hard to press, he has to use the assistive touch to lock his phone and command center to raise and lower volume.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 18, 2018
Hi Aria18,
Sorry to hear that your brother was having trouble with this Commuter series! While the side buttons on a brand-new case can sometimes be a little stubborn at first, rest assured that after some time, they should start to break in. We would recommend giving them a little bit of love, and sooner or later, that material will relax. If you have any additional questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to further assist you!
Sincerely,
OtterBox Customer Service Team
Sorry to hear that your brother was having trouble with this Commuter series! While the side buttons on a brand-new case can sometimes be a little stubborn at first, rest assured that after some time, they should start to break in. We would recommend giving them a little bit of love, and sooner or later, that material will relax. If you have any additional questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to further assist you!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
I received this Otter box 1 Month ago. Now I want an Otter to protect my Ipod iPod touch Model # MKWU2LL/A.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Craig D
Verified Purchase:Yes
The process was simple, convenient and easy.
Thank you for a great product and great service!
Thank you for a great product and great service!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bill
Verified Purchase:Yes
I bought this 2 weeks ago after trying other products. They don't hold a candle to my Otter!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rappsworth
Verified Purchase:Yes
I bought this case a couple of years ago.. last month my phone was run over by at least 100 card after falling off my hood.. my phone worked perfectly, the case only had tire marks on it, nothing cracked.. now my screen landed face down on a rock so it was totaled. But like I said, it protested my phone perfectly so I could still use it..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: K 65
Verified Purchase:Yes
I have used otter boxes for 10 years and have no damaged phones . Great products !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com