Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S6 4G with 32GB Memory Cell Phone (Unlocked) - White
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 10,796 reviews
5 Stars
7,828
4 Stars
2,362
3 Stars
349
2 Stars
122
1 Star
135
95%of customers recommend this product. 
(
10,109 out of 10,674
)
Customer Reviews for Samsung - Galaxy S6 4G with 32GB Memory Cell Phone (Unlocked) - White
Customer Rating
2 out of 5
2
The most frustrating phone I have ever owned.
on February 24, 2016
Posted by: Svenson14
from Los Angeles, CA, USA
Expertise:Intermediate
Don't get me wrong, the hardware and potential this phone has is phenomenal, but the S6 has fallen short of my expectations when it comes to meeting some requirements or having features I find fundamental to the concept of owning a Smart Phone that is intended to make my day more efficient and easier.
Whether it's the phone or the Android 5.1.1 OS, here are the issues I have found incredibly frustrating because they were once features/non-issues on my previous phones:
Battery life is terrible compared to previous phones (Average 13-16hrs of minimal use).
Fingerprint is unreliable and slow. It fails half the time, and the screen always seems to time out, without a setting to lengthen the time.
The phone gives a warning message anytime I want to increase the Bluetooth volume. Since this is primarily needed to increase the signal received to the car stereo, I find it incredibly dangerous to need to unlock the phone to address the warning prompt.
Messages App - always assumes I want to add an additional recipient. Default has always been to jump to the message.
Messages App - When tapping Messages App from home screen, I'd like it to go to the main screen of the app, no the previous message/thread read. Backing out every time is an annoyance.
Messages App - doesn't mark messages read from notification bar (swipe left), need to go to app (previous issue above).
I can't link Facebook Contacts. No more photos linked to Contacts.
The Battery Saver dims the screen way too much.
Pros: Bright display
Cons: Too big, Did not meet expectations, terrible battery, messenger app, fingerprint lock is unreliable, battery saver, speakerphone
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s6 is excellent!!
on February 24, 2016
Posted by: Enma
Expertise:Intermediate
It is fast, has great features, easy to use it, is confortable.
Pros: Realistic color
Cons: it heats, it should be waterproof
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has great products.
on February 24, 2016
Posted by: ksorrells
from Knoxville Tennessee
Expertise:Intermediate
We have gone beyond phones in the product line. We also have TV'S and DVD players. All 3 in my family have the Samsung phone s.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A dream come true.
on February 25, 2016
Posted by: Anonymous
from Minneapolis, MN
Expertise:Intermediate
I always wanted a phone like this and I'm happy to own it.
Pros: Realistic color, Built-in speakers, Durable, Lightweight
Cons: msrp too expensive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall wonderful phone
on February 25, 2016
Posted by: TechieTreePirate
So many things built in that i used to have to download an app for. Amazing.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best of it's kind
on February 25, 2016
Posted by: Aebin1
from Miami, FL
Expertise:Expert
Compared to any and every smartphone that exist, the Samsung Galaxy S6 is the best. It's features, capability, and design is far more superior than any other device. This thing can literally do anything.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight, fast performance, best screen quality, adept camera quality, clean feel and look
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S5 Was Better
on February 25, 2016
Posted by: Hate2Shoppe
from Albany, NY
Expertise:Expert
I "upgraded ” from a Galaxy S5 and the S6 feels like a huge step backwards. No SD slot, fixed battery, and not water resistant. Samsung had a good thing going with the S5.
Pros: Bright display
Cons: Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Phone
on February 25, 2016
Posted by: mccybernan
from Durham, NC, USA
Expertise:Expert
This phone is awesome. The design is just gorgeous. The display is the best. It works quite well with the Gear VR too. I love Samsung Pay and get the Cool looks everytime I use it. I would recommend this phone. The only downsides are the battery life which is OK and the finger prints on the surface of the phone.
Pros: Bright display, Built-in speakers, Lightweight, samsung pay, design
Cons: battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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