Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S6 4G with 32GB Memory Cell Phone (Unlocked) - White
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 10,796 reviews
5 Stars
7,828
4 Stars
2,362
3 Stars
349
2 Stars
122
1 Star
135
95%of customers recommend this product. 
(
10,109 out of 10,674
)
Customer Reviews for Samsung - Galaxy S6 4G with 32GB Memory Cell Phone (Unlocked) - White
Customer Rating
4 out of 5
4
glass Screen
on January 5, 2017
Posted by: Msldb
Expertise:Intermediate
great phone with great features. The only con I have so far---I have hade the phone for 4 days and the screen chipped and cracked. I didn't drop it, I think I may have sat it down to hard on my marble top counter, that's the only thing I can think that may have happened. I just think the glass is to fragile.
My case is in the mail!
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: glass to fragile
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on January 8, 2017
Posted by: aLanda
from Des Moines
Expertise:Intermediate
I upgraded from the S4 to the S6 and was happy with my decision.
Pros: Bright display, Inexpensive, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great improvement from S5
on January 9, 2017
Posted by: Anonymous
from Massachusetts, USA
Expertise:Intermediate
This is a solid smartphone all around. The look and feel are great! The camera captures excellent photos and video, iPhone users are jealous when they see my photos compared to theirs, no need to carry the SLR camera around to events any longer. Good location of speaker and speed of processing. I have several email accounts I can manage on my phone. I only wished they would not have made this battery sealed and not allowed SD card memory, as this limits your ability to keep this phone charged or have to transfer files to allow operation. Very frustrating that I have to pay for a new phone because the battery becomes defective and wont charge or handle the applications. All my devices at home are Samsung product and my phone is the most critical for both work and home. There should be some loyalty program for Samsung users to be able to trade up for products that should have a longer life for the price paid.
Pros: Bright display, Realistic color, Durable, Lightweight, great features, good speaker, great display, ergonomics
Cons: Did not meet expectations, battery lifetime, storage card sealed
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Focused too much on the design and not on the hardware inside
on January 9, 2017
Posted by: MusicLover01
from Ohio, USA
Expertise:Intermediate
The phone is beautiful, and I love the camera. Everything about it is sophisticated in general and the design is magnificent, but the hardware is lacking. My phone crashes unexpectedly all of the time (my apps, usually, which doesn't happen to an old smart phone I have that's a different brand), the battery runs out incredibly quick (I powered off my phone - I held the off button and manually shut it off - at 95%, and when I turned it back on it was at 75%, I had had it off for all of 30 minutes) and there is this weird glitch where it'll turn on and off continuously for sometimes up to 10 or 15 minutes (it's very weird and I can't do anything to stop it, and it happens often and completely unprovoked). I always have my phone on the lowest screen brightness, but now I have to keep it on low battery powered mode all of the time just so I can keep my battery up during school. I've had this phone for all of ten months, and I've never downloaded any apps that could've effected the hardware at all. My phone also had this weird episode one morning where it turned off completely while it was charging, and It took me like 10 minutes to figure out how to turn it back on (and I did not turn it off, I woke up, thinking it would be charged for me to go to school, and it had turned off at 70% on its own) And, yes, I know that there is a factory reset, and no, I haven't tried it, but the point is, I shouldn't have to.
And it's not just this model either, other friends I have who own other Samsung products have the same problem. My friend's sister has the Samsung galaxy S5 and her phone does the exact same thing as mine, then another friend of mine has a Samsung (I'm not too sure what design it is, but it's not a 6, i'm pretty sure it's one of the notes) has the same glitches and problems.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers, beautiful design
Cons: Did not meet expectations, low battery power, too many glitches, crashes too often
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product lived up to my expectations.
on January 10, 2017
Posted by: Luvmyg6sam
from Jamaica, New York
Expertise:Intermediate
My screen is bigger than my last phone. The pictures are great. I appreciate the system updates. I am going to find it hard when the time comes to change my phone. It a great piece of technology. Love it, love it. Best purchase I have made in a long time.
Pros: Bright display, Realistic color, Lightweight, great pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE<LOVE<LOVE Samusung
on January 11, 2017
Posted by: NicknameTW
from SAV.GA
Expertise:Intermediate
THIS PHONE IS SO USER FRIENDLY, AND CAMERA IS EXCEPTIONAL!
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my S6
on January 12, 2017
Posted by: TexMexInOhio79
from Fairborn, OH 45324, USA
Expertise:Intermediate
It's been very reliable. I've had it for over a year and it still amazes me on all it can do. Rarely freezes.
Pros: Bright display, Realistic color, Lightweight
Cons: no slot for sd card
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like my phone's features
on January 15, 2017
Posted by: SonySC
from California, USA
Expertise:Intermediate
This phone is easier to use than my two previous smart phones , both HTC ONEM8GRY.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: non expandable memory
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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