lg.com Customer Reviews Collected from lg.com
LG - 14x External USB 3.0/2.0 Blu-ray Disc Drive - Silver
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 60 reviews
5 Stars
38
4 Stars
9
3 Stars
1
2 Stars
4
1 Star
8
80%of customers recommend this product. 
(
47 out of 59
)
Customer Reviews for LG - 14x External USB 3.0/2.0 Blu-ray Disc Drive - Silver
Customer Rating
5 out of 5
5
Unit is excellent
on September 22, 2017
Posted by: Darney53
from Chicago, IL, United States
[This review was collected as part of a promotion.] I bought this to go along with another I have. So I would have 2 drives since the one that came with my laptop, no longer will read. Great price excellent product very pleased
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Sturdy, well-built DVD unit.
on March 13, 2019
Posted by: Ralph90000
from World be Free
[This review was collected as part of a promotion.] This unit can be used with just about any format of CD or DVD. It is very fast. It has held up very well over the years I have owned it. My only request of LG is that they support Apple better. There are no drivers on the LG website for Apple and the unit no longer works with the newest OS. It appears that this defect is not confined to just LG, though. Anyway if there was some type of software available to make it work better with my new computer I would appreciate it very much!
Pros: Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
The firmware is out of date in win 10
on April 24, 2020
Posted by: stefan S
it comes out many errors on Event Viewer recently in win 10 so I updated the firmware that is on LG website. But then it tops working.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaOctober 9, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
TRASH
on October 19, 2020
Posted by: Anonymous
from michigan
Works horrible with windows 10. Do not buy. The most expensive paper weight tossed in the trash. will think twice about buying l.g. products.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ^DLILGE Social MediaOctober 20, 2020
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best bang for the buck!
on March 5, 2013
Posted by: timster
from Hoover, AL, USA
Pleasantly surprised about the ease of use and performance, especially the speed of downloading my audio CD's to I tunes.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very easy to use
on September 19, 2013
Posted by: Chase
from Ohio
Very easy to use, plug and use! for someone like me that finds it hard to get around in the tech world. And it is fast!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, no book needed
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Easy to use !!!
on October 4, 2013
Posted by: dknob1
from Edison New Jersey
These products made today are so sophisticated and hard to understand. This is not true with the LG Blu-ray writer/player. It may be at the top of sophistication and top of the line in technology but a novice like me just plugged it in and made great Blu-ray disks of the family vacation I wanted to share with the rest of my family and friends. It was easy...anyone can use it....the results are exceptional. That's why I keep on buying LG.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Works Great
on April 21, 2014
Posted by: occballnut
from Indiana, USA
Does what it is suppose to do. The only complaint that I have is the power cord, when bumped, will fall out of the connector on the burner.
Pros: Performance, Style/Design, easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
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