Samsung US Customer Reviews Collected from Samsung US
Samsung - 11.6" Chromebook - Exynos 5 - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 323 reviews
5 Stars
197
4 Stars
81
3 Stars
19
2 Stars
8
1 Star
18
87%of customers recommend this product. 
(
264 out of 302
)
Customer Reviews for Samsung - 11.6" Chromebook - Exynos 5 - 2GB Memory - 16GB Flash (eMMc) Memory - Silver
Customer Rating
1 out of 5
1
A Waste
on July 10, 2014
Posted by: NowAChromebookHater
Expertise:Intermediate
In hindsight, I wonder why I never immediately returned this next to useless product I received as a gift within the first 30 days. If you're looking to connect via the 3G cellular modem, good luck in:
1) finding a signal and keeping it up if you move the Chrome book 6" away from where you last by some miracle connected, and 2) Trying to manually force this unit to look for a 3G signal and connect.
A touchpad that seems backwards to every one I've ever used before this, thank God I can plug a USB mouse in the back. Now I have to carry around a mouse to be able to use this with any degree of functionality
When I can't reach Google drive I can't get to my data, so why bother using this?
If I'm already in a WIFI area I can use my laptop so this is a redundant waste of money
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
inexpensive
on January 5, 2013
Posted by: 87tasmith
from Brookville PA
Expertise:Intermediate
not real user friendly need more detail on how to access old files
Pros: Built-in speakers, Bright display, Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not Good For a Student
on May 19, 2014
Posted by: Megan1985
from Saint Cloud, MN, USA
Expertise:Expert
I'm a graduate student and I needed a computer to email, listen to music, peruse the web, and type papers. However, the operating system does not allow for useful programs for students, like Microsoft Office, to be installed. Therefore, I could not complete my homework in a timely fashion and to the extent that my professors expected of me. As a result, I had to return the Chromebook and buy a used laptop,
Pros: Bright display, Inexpensive, Lightweight
Cons: Did not meet expectations, does not run a compatible operating system
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great Idea not exicuted corectly
on January 24, 2013
Posted by: stupidpeoplemakememad
My girlfriend bought this computer for school. It amazes me that Google and Samsung would spend millions on making and selling a product and not making extra parts for replacements. There is no way to acquire a charger for this computer if damaged. you have to send the whole computer back just for a charger. they did not make the chrome book compatible with any other charger they make. if i would have none that i wouldn't have recommended. And for that i give it one star.
Cons: no accesories
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
poor quality
on October 21, 2013
Posted by: sfappleuser
from sf bay are
Expertise:Expert
will not buy any more Samsung products as my chromebook and phone both failed within 6 months of new
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
bad out of box experience
on November 2, 2012
Posted by: chromeless
from Crosby, TX
Expertise:Intermediate
Chromebook offered no selection on language keyboard or wireless network.
There is no ethernet port or data cable for the usb port.
so much for it worknig right out of the box!!!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Does not work with projectors
on May 3, 2013
Posted by: chrome1
I cannot recommend this for any educational or business setting as it does not work with projectors.
Cons: Did not meet expectations, will not work with a projector
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
PC 4 Everyone
on October 19, 2012
Posted by: Sunny2many
i thinks its better for me, I do my work very fast.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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